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B-405240 1 (2011-09-27)

handle is hein.gao/gaobadogn0001 and id is 1 raw text is: J G A Comptroller General Accountability * Integrity * Reliability of the United States United States Government Accountability Office DOCUMENTFoR-PUBICRELEASE Washington, DC 20548 The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. Decision Matter of: Sparkle Warner Joint Venture, LLC File: B-405240 Date: September 27, 2011 Carolyn Callaway, Esq., for the protester. Robert W. Schlattman, General Services Administration, for the agency. Paul E. Jordan, Esq., and Scott H. Riback, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protest that agency improperly evaluated proposal using undisclosed criteria is denied, where all matters were clearly encompassed by solicitation evaluation provisions. DECISION Sparkle Warner Joint Venture (SWJV) LLC, of Albuquerque, New Mexico, protests the award of a contract to Alcazar Trades, Inc. (ATI), of San Antonio, Texas, under request for proposals (RFP) No. GS-08P-1 1 -JA-C-0009 issued by the General Services Administration (GSA) for janitorial services at the Denver Federal Center in Lakewood, Colorado. SWJV challenges the agency's evaluation of its proposal. We deny the protest. The RFP contemplated the award of a contract, on a best value basis for a base year, with 4 option years. Proposals, which were limited to eight pages, were to be evaluated under four factors, listed in descending order of importance--past performance, experience, management controls, and price. Together, non-price factors were considered slightly more important than price. Twenty-two offerors, including SWJV and ATI, submitted proposals which were evaluated by a source selection evaluation board (SSEB). SWJV's and ATI's proposals received the same ratings under the past performance factor (very good) and the experience factor (excellent). Under the management controls factor, ATI's proposal was rated excellent, while SWJV's proposal was rated satisfactory based on the following evaluation:

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