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B-403713.3 1 (2011-06-22)

handle is hein.gao/gaobadbxh0001 and id is 1 raw text is: L G A O Comptroller General Accountability * Integrity * Reliability of the United States United States Government Accountability Office DOCUMENT FOR PUBLIC REEASE Washington, DC 20548 The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. Decision Matter of: DSS Healthcare Solutions, LLC File: B-403713.3 Date: June 22, 2011 Daniel S. Koch, Esq., Paley Rothman, for the protester. Robert A. Russo, Esq., Frank V. DiNicola, Esq., and Desiree A. DiCorcia, Esq., Department of Veterans Affairs, for the agency. Mary G. Curcio, Esq., and David A. Ashen, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST 1. Protest that agency used unstated evaluation criteria in evaluating offerors' responses to sample task orders is denied where agency consideration of whether responses addressed the specific tasks necessary for successful performance of the overall sample tasks was reasonably related to the stated evaluation criteria for understanding of the problems regarding, and feasibility of approach to, the sample tasks. 2. Protest that agency unreasonably evaluated responses to sample task orders is denied where agency reasonably concluded that protester did not include sufficient information in its proposal to demonstrate that the protester understood the tasks. DECISION DSS Healthcare Solutions, LLC, of Jupiter, Florida, protests the elimination from the competitive range of the proposal it submitted in response to the Department of Veterans Affairs (VA) request for proposals (RFP) No. VA1 18-1 0-RP-0052, for information technology equipment and services. DSS challenges the evaluation of its proposal. We deny the protest. The solicitation provided for the award of up to 15 contracts on a best value basis considering the following factors: technical (with subfactors for management and sample task orders (STO)), past performance, veterans involvement, small business participation commitment, and price. RFP § M.2.A. The agency received more than 90 proposals, including 1 from DSS. DSS's proposal was rated acceptable for the

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