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B-401652.2,B-401652.4,B-401652.6 1 (2009-10-28)

handle is hein.gao/gaobadbaw0001 and id is 1 raw text is: G A 0 Comptroller General Accountability * Integrity * Reliability of the United States United States Government Accountability Office DOCUMENT FOR PUBLIC RELEASE Washington, DC 20548 The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. Decision Matter of: Humana Military Healthcare Services File: B-401652.2; B-401652.4; B-401652.6 Date: October 28, 2009 Peter L. Wellington, Esq., Thomas L. Barlettta, Esq., Daniel C. Sauls, Esq., Michael J. Navarre, Esq., James L. Stuart, Jr., Esq., Kendall R. Enyard, Esq., Geoff G. Hengerer, Esq., Paul R. Hurst, Esq., and Paul Lieberman, Esq., Steptoe & Johnson, for the protester. Thomas C. Papson, Esq., Jason Carey, Esq., Jessica Abrahams, Esq., Todd Canni, Esq., and Luke Meier, Esq., McKenna Long & Aldridge, for United Military Veterans Services, Inc., the intervenor. Karen Tibbals, Esq., Roger Corman, Esq., Kenneth Lieb, Esq., and Rhonda L. Bershok, Esq., TRICARE Management Activity, the agency. David A. Ashen, Esq., and John M. Melody, Esq., Office of the General Counsel, GAO, participated in the preparation of this decision. DIGEST Protest of award of contract for T-3 TRICARE managed health care support services for the South Region is sustained where evaluation did not adequately account for the network provider discounts associated with protester's existing TRICARE network. DECISION Humana Military Healthcare Services, of Louisville, Kentucky, protests the Department of Defense (DOD) TRICARE Management Activity's (TMA) award of a contract to United Military Veterans Services, Inc. (UMVS), of Minnetonka, Minnesota, under request for proposals (RFP) No. H94002-07-R-0007, for T-3 TRICARE managed health care support services for the South Region. Humana, the incumbent contractor, challenges the evaluation of proposals and resulting source selection decision. We sustain the protest. TRICARE is a managed health care program implemented by DOD largely for active-duty and retired members of the uniformed services, their dependents, and survivors. Managed Care Support (MCS) contractors assist the Military Health

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