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B-293435.2,B-293435.3 1 (2004-08-02)

handle is hein.gao/gaobacytj0001 and id is 1 raw text is: I G A 0Comptroller General . Accountability * Integrity * Reliability of the United States United States Government Accountability Office DOCUMENT FOR PUBLIC RELEASE Washington, DC 20548 The decision issued on the date below was subject to a GAO Protective Order. No party requested redactions; we are therefore releasing the decision in its entirety. Decision Matter of: Career Quest, a division of Syllan Careers, Inc. File: B-293435.2; B-293435.3 Date: August 2, 2004 Darcy Hennessy, Esq., Moore Hennessy & Freeman, for the protester. John E. Cornell, Esq., General Services Administration, for the agency. Scott H. Riback, Esq., and John M. Melody, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protest is sustained where, under Office of Management and Budget Circular A-76 cost comparison, record shows that in-house most efficient organization was misevaluated regarding key aspects of intended in-house staffing levels, and this could have affected the decision to continue to perform the requirement in-house rather than to contract out. DECISION Career Quest, a division of Syllan Careers, Inc. protests the General Services Administration's (GSA) decision under request for proposals (RFP) No. TFTP-MN- 03-R-0001, issued pursuant to Office of Management and Budget Circular A-76,' that it would be more economical to continue to perform services in-house at the agency's National Customer Support Center for Federal Supply Schedule users (NCSC) than to contract for the services with Career Quest. Career Quest maintains that the agency's cost comparison improperly failed to account for all of the costs that will be required for in-house performance. We sustain the protest. 'The procedures applicable for determining whether the government should perform an activity in-house or have the activity performed by a contractor are set forth in OMB Circular A-76 and that Circular's Revised Supplemental Handbook (RSH) (March 1996). Although the Circular was revised in May 2003, that revision was not applicable to this cost comparison.

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