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B-293709.2 1 (2004-06-18)

handle is hein.gao/gaobacysd0001 and id is 1 raw text is: I G A 0Comptroller General ........ inAccountability * Integrity * Reliability of the United States United States General Accounting Office DOCUMENT FOR PUBLIC RELEASE Washington, DC 20548 The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. Decision Matter of: Superlative Technologies, Inc. File: B-293709.2 Date: June 18, 2004 Brian A. Darst, Esq., Odin, Feldman & Pittleman, for the protester. Maj. Graeme S. Henderson, Department of the Air Force, for the agency. Jennifer D. Westfall-McGrail, Esq., and Christine S. Melody, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Agency had reasonable basis for canceling request for proposals for computer support services after receipt of offers where solicitation was ambiguous with regard to required level of staffing coverage and where user activity significantly reduced its staffing requirement. DECISION Superlative Technologies, Inc. (SuprTek) protests the cancellation of request for proposals (RFP) No. F64605-03-R-0024, issued by the Department of the Air Force for computer support services at Hickam Air Force Base, Hawaii. We deny the protest. The RFP, which was set aside for 8(a) small businesses, contemplated the award of a fixed-price service contract for a base period of 1 year, with four 1-year options. The solicitation provided for award to the offeror whose proposal represented the best value to the government, with best value to be determined based on an integrated assessment of mission capability (the most important factor), past and present performance, and price (the least important factor). Four equally weighted subfactors were to be considered in the evaluation of mission capability: technical approach, program management, transition/phase-in, and employee retention/attraction. The RFP, as amended, included a statement of work (SOW) that defined 14 categories of support to be furnished to the 15' Communication Squadron's Network Control Center (NCC) and the Pacific Air Force's Network Operations and Security Center (NOSC) and set out, in a table entitled Service Delivery Summary,

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