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113849 1 (1980-11-07)

handle is hein.gao/gaobacxtk0001 and id is 1 raw text is: 



                  UNITED STATES GENERAL ACCOUNTING OFFICE
                          WASHINGTON, D.C. 20548

HUMAN

                                         NOV    7 1980



    Conrad R. Hoffman
    Controller (04)
    Veterans Administration

    Dear Mr. Hoffman:

         Subject:   urvey Report on the Veterans and
                    ependents Education Loan progra1.

         We have completed a limited survey of the administration
    of the Veterans and Dependents Education Loan Program in the
    Veterans Administration's Washington regional office (VAWRO).
    The purpose of the survey was to obtain information needed to
    develop audit guidelines for a multi-region followup review
    of VA's education loan program, including data on corrective
    actions taken by VA in response to our earlier re ort to the
    Chairman, House Committee on Veterans' Affairs..

         Among other things, our survey included an examination of
    the Finance Division's loan repayment records and activities,
    including VA's notification procedures.  These procedures
    consist of two post cards and two letters sent out at specified
    intervals over a period of 9 months.  If a positive response is
    not received from the veteran after the two letters are sent,
    the loan is supposed to be placed in default 10 months after
    training is terminated or reduced to'less than half time.  Our
    findings are based on two random samples involving a total of
    46 cases.  One sample of 20 cases from a universe of 85 was
    drawn from loans that had been placed in default on July 1,
    1978, or later according to the notations on the loan account
    cards.  Our second sample of 26 cases from a universe of 248
    was drawn from loan cards with a posted expected graduation
    date of March 31, 1980, or earlier and had not been placed in
    default as of the time of our review.  The loans in this latter
    sample are referred to in this report as active loans.
    Approximately 315 loans were excluded from the two universes
    used either because they were considered too old or too recent.



    1/Improvements Needed in VA's Education Loan Program,
       HRD-78-112, May 11, 1978.



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