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089447 1 (1969-04-25)

handle is hein.gao/gaobacvld0001 and id is 1 raw text is: 








         o  FUNITED STATES GENERAL ACCOUNTING OFFICE

                               WASHINGTON, D C  20548

CIVIL DIVISION




       Dear Mr. Weber

            We have made a limited review of certain policies and procedures  oe
        tatl&ie   b  Le  unempymn                    -ee-,--Ma-npewe2--
     -A4dmdhm.:tz'arn fo   t-g- adjudication of claimant and employer appealsl
       in connection with benefit payments to unemployed persons under the
       unemployment insurance program.  The review was made at the regional
       manpower office in Boston, Massachusetts, and at the State employment
       security agencies in Maine, Massachusetts and Rhode Island.

            Under the procedures of the Manpower Administration and the
       State agencies, unemployment insurance claimants and employers can
       file appeals if they believe that the benefit determinations made by
       local employment security officials are not proper. The Manpower
       Administration's statistics show that during fiscal year 1968, deci-
       sions rendered on appeals filed by claimants and employers totaled
       about 900 in Rhode Island, 1,230 in Maine and 8,900 in Massachusetts.
       The statistics also show that appellants were successful in obtaining
       a reversal or modification of the local officials' decisions in 20
       percent of the cases in Maine, in 26 percent of the cases in
       Massachusetts, and in 32 percent of the cases in Rhode Island.

            During our visits to the three States, we examined a selected
      number  of appeals cases where the benefit determinations made by the
      local  officials had been reversed or modified by the States' appeals
      officers.  Our review revealed several areas in need of improvement.
      We found,  for example, that the States' appeals officers were not
      including  in their written decisions, the specific reason or reasons
      for  their reversal of the benefit determinations made by local offi-
      cials,  Although regional manpower officials stated that the reasons
      for  the reversals and modifications were generally implied in the
      written decisions, we found that, in most instances, we had to review
      all documentation applicable to the case before the basic reason or
      reasons became apparent.  We believe that the establishment of a pro-
      cedure to have State appeals officials disclose the specific reasons
      for reversing a prior determination would be a useful management tool
      for  the regional and State officials and would aid them in evaluating
      the adequacy of unemployment insurance benefit determinations made by
      the  local offices.





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