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GGD-93-37R 1 (1993-05-25)

handle is hein.gao/gaobackid0001 and id is 1 raw text is: o United States GAO General Accounting Office Washington. D.C. 20548 General Government Division B-253267 149249 May 25, 1993 The Honorable J.J. Pickle Chairman, Subcommittee on Oversight Committee on Ways and Means House of Representatives Dear Mr. Chairman: At your request, we reviewed the Internal Revenue Service's (IRS) Information Systems Management (ISM) organization (formerly known as Computer Services) to assess its management of resources. ISM provides comprehensive data processing support for IRS, including development and maintenance of the automated systems vital to tax return processing and tax administration. As shown in enclosure I, ISM has about 4,400 authorized positions, including 1,865 computer specialists. ISM's fiscal year 1993 budget was $294 million, about 20 percent of IRS' $1.48 billion information systems budget. Several events have transpired or are in process that bear on the issues covered by your request. First, IRS, in response to your inquiry about allegations from IRS employees, developed an action plan for ensuring proper utilization of computer resources. As shown in enclosure II, IRS has completed 9 of the plan's 10 actions. Through these actions--memoranda, newsletters, and training--IRS has established a basic policy prohibiting the personal use of government computers for purposes that do not support IRS' mission. To improve employees' ADP skills and help them become more computer literate, ISM policy allows employees to use government computers for nonmission-related purposes during light workload periods in the office and at home. According to IRS' Office of General Legal Services, uses that are not official government business must be authorized in -accordance with statute or regulation. Generally, these are cases in which the government derives some benefit. For example, allowing the preparation of a paper for presentation at a conference benefits the government by encouraging employee participation in professional associations. GAO/GGD-93-37R IRS' ADP Organization itc2~

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