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NSIAD-85-10 1 (1984-11-09)

handle is hein.gao/gaobabnno0001 and id is 1 raw text is: UNITED STATES GENERAL ACCOUNTING OFFICE WASHINGTON, D.C. 20548 NATIONAL SECURVT AND NOVEMBER 9. 1984 NTEFNATIONAL AFFAIRS DIVISION B214536 The Honorable Caspar W. Weinberger Secretary of Defense 125582 Dear Mr. Secretary: Subject: Opportunities to Improve the DOD Personal Property Shipping Program (GAO/NSIAD-85-10) Each year the Department of Defense (DOD) spends over a billion dollars to move the personal effects of its military members and civilian employees. Our review of DOD's management of these movements identified several opportunities to reduce costs and improve the efficiency of the shipping program. These are summarized below and are discussed in detail in enclosure I. At the same time DOD has been consolidating its personal property shipping offices, it has been planning to automate them. However, these efforts were directed by different steering committees and have not been coordinated. Without coordination, the full potential for consolidation cannot be achieved and money may be spent to automate offices that should be merged with others. In addition, DOD has been trying to develop a standardized automated system for use in managing its shipping program since 1975. Because of the delay in development of a standard system, many offices have become frustrated and have independently devel- oped their own systems. According to officials working on the automation project, these systems are not compatible and cannot be merged with the standardized system. On November 8, 1983, the Acting Deputy Assistant Secretary of Defense (Logistics and Materiel Management) issued a memorandum restricting development of additional new systems. We also found that DOD's cost of storing household goods awaiting delivery has increased substantially since 1978. When compared to our estimate of the cost of providing the storage in-house, the rates charged by the moving companies appear high. We believe DOD's costs could be reduced significantly if it leased storage space and provided the service in-house, rather than having the moving companies arrange storage. Even more could be saved by using government-owned space where available. O3c~4o (943563)

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