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GGD-84-24 1 (1983-10-18)

handle is hein.gao/gaobabndl0001 and id is 1 raw text is: 

                     UNITED STATES GENERAL ACCOUNTING OFFICE
                             WASHINGTON. D.C. 20548


GENERAL GOVERNMENT
    DIVISION


    B-206422                                   OCTOBER 18, 1983




    The Honorable William H. Webster
    Director, Federal Bureau of
        Investigation

     Dear Judge Webster:

          Subject: FBI Management Of Its Automated Information
                     Systems (GAO/GGD-84-24)

          We have recently completed a study of 12 of the FBI's auto-
     mated information systems.   (See enc.) We found that the FBI
     had made considerable progress in correcting the management
     problems identified in a 1977 FBI-directed study of its
     information systems and that the systems were generally well
     managed. However, we did identify two areas where further
     improvements are needed:

           --Independent quality assurance reviews of software1 for
             two automated systems are needed to ensure that the soft-
             ware is accurate and efficient, adequately documented,
             and meets users' needs.

           --Central coordination is needed during system development
             to standardize the data elements of several information
             systems that will use a data base management system.2
             Early standardization of data elements can save money and
             make the software more efficient.

           We began our work because of the FBI's growing investment
      in automated information systems and increasing reliance on



      1Software is the programming material which directs the com-
      outer.

      2A data base management system is a computer software package
      that facilitates the management and control of common infor-
      mation stored in a data base accessed by two or more systems.
      For example, an agent's grade level may be used by the payroll
      system to determine his salary and by a management system to
      assign the agent to a job.

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