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PLRD-83-33 1 (1983-01-28)

handle is hein.gao/gaobabmuv0001 and id is 1 raw text is: 


   -                 UNITED STATES GENERAL ACCOUNTING OFFICE
      C.JP Z                 WASHINGTON, D C 20548



PROCUREMENT LOGISTICS.
AND READINESS DIVISION
                                                January 28, 1983

       Admiral J. G. Williams
       Chief of Naval Material
       Naval Material Command
       Department of the Navy                                     1251
                                                                  120512
       Dear Admiral Williams

             Subject   Depot Operations Improvement Program!
                       (GAO/PLRD-83-33)

             Because of interest expressed by staff members of the
       House Armed Services Committee, we reviewed the Naval Sea Sys-
       tems Command's current effort to improve ship overhaul perfor-
       mance. This Navy effort, which is referred to as the Depot
       Operations Improvement Program, consists of over 100 different
       improvement actions in areas ranging from ship overhaul policy
       to the physical condition of naval shipyards.

             In general, we were impressed with the commitment made by
        the Commander, Naval Sea Systems Command, to bring about im-
        proved ship overhaul performance and indications that some
        improvements have already been achieved. We also agree with
        the Command's approach of bringing all improvement actions
        together so that management's ability to review and coordinate
        the various improvement actions will be enhanced. However,
        since the program is still in its early stages, we were unable
        to reach any firm conclusions on whether the program will
        ultimately be truly effective. But, we do have some observa-
        tions and suggestions on its management which, if implemented
        properly, should result in program improvements.

             We believe that the program should have more specific
       goals and milestones which would provide all participants a
       clear statement of what is to be accomplished and would serve
       as a basis for progiam assessment. Also there appears to be a
       need to improve controls over implementation of the various
       actions being taken within the program to insure adequately
       developed plans, the timely accomplishment of milestones, and
       feedback to action officers on any major problems encountered.
       Finally, the timing may be right to reassess the program init-
       iatives and actions to validate their need and establish the




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