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HRD-81-134 1 (1981-09-01)

handle is hein.gao/gaobabclu0001 and id is 1 raw text is: UNITED STATES GENERAL ACCOUNTING OFFICE WASHINGTON, D.C. 20548 RELEASED HUMAN RESOURCES 0IViSION B-201668 P L SEPTEMBER 1, 1981 The Honorable Jack Brooks Chairman, Committee on Government Operations House of Representatives 116486 Dear Mr. Chairman: Subject: Relocating Social Security's Central Computer Operations ,, Recent Agency Planning and Management Has Been Good, But Further Precautions Should Be Taken to Reduce Risks (HRD-8l-1,4) As part of our comprehensive review of the Social Security Administration's (SSA's) systems development plans, performed at your request, we have been monitoring the agency's efforts to re- locate its central computer facility from its present location at agency headquarters in suburban Baltimore to a newly constructed computer center building less than a mile away. Although we identified several questionable aspects of SSA's early relocation planning, the agency has acted to resolve these issues and has generally planned and managed the relocation activities well. Nevertheless, SSA's service to the public could be adversely affected if the agency installs service-related systems in the new building before it is totally ready to accept computer opera- tions. Therefore, we believe SSA should closely monitor efforts to solve certain problems that have impeded building readiness and adjust its schedule for relocating service-related systems accordingly. BACKGROUND Since establishing its operations in Woodlawn, Maryland, in 1960, SSA has used the second floor of its Operations Building to house its central automatic data processing (ADP) operations. Constructed as general-purpose office space, that site was consid- ered adequate during the early days of SSA's computer operations, but as the size and complexity of those operations grew, SSA recog- nized serious deficiencies in the facility. These deficiencies (105074)

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