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PLRD-81-56 1 (1981-07-27)

handle is hein.gao/gaobabcfe0001 and id is 1 raw text is: 7 .... UNITED STATES GENERAL ACCOUNTING OFFICE 1'' ; I: : ; /WASHINGTON, D.C. 2C543 PROCUREMENT, LOGISTICS, AND READINESS DIVISION JULY 27, 1981 B-204065 The Honorable John G. Fary Chairman, Subcommittee on Public Buildings and Grounds Committee on Public Works and Transportation 115898 House of Representatives Subject: GSMs Planned Program To Evaluate Completed Construction Projects Can Benefit Future Constructiodn (PLRD-81-56) Dear Mr. Chairman: This report is in response to the former Chairman's request for information on the purpose and status of the General Services Administration's (GSA's) planned post occupancy evaluation program. In general, the program is designed to evaluate all phases of the design, construction, and operation of newly constructed or modi- fied facilities. The evaluation is made shortly after occupancy and is used to improve GSA's management of future construction projects. GSA is currently preparing the guidance and instruc- tions needed to implement this program early in 1982. In reviewing the purpose and status of the program, we inter- viewed GSA officials responsible for both the pr6gram's develop- ment and implementation. We reviewed development test project documentation and discussed test results with GSA officials responsible for the testing. To assess the conceptual adequacy of the program's policy and objective statements, we compared them to the policy and objective characteristics generally recognized as appropriate for this type of program. The characteristics we used were set forth in refer- ence material obtained from publications by the Department of Defense, the National Bureau of Standards, and non-governmental sources. BACKGROUND In recent years, GSA's facility acquisition projects have been the subject of GSA internal audit reports, GAO reports, news reports, and congressional investigations. These reports and investigations have documented technical and management problems (945198)

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