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PLRD-81-46 1 (1981-07-08)

handle is hein.gao/gaobabcct0001 and id is 1 raw text is: 



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BY THE US, GENERAL ACCOUNTING OFFICE

Report To The Administrator

Of General Services


GSA's Management Of

Reimbursable Building

Services Needs Improvement


GSA is not effectively managing reimbursable
building services provided to tenant agencies.
Although such services are in excess of $200
million a year

   --management responsibilities are frag-
   mented;

   --controls over services are weak and, in
   general, reports developed to provide
   management information on the status
   of reimbursable activities are either inad-
   equate or not used; and


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   --charges for services are inconsistent
   among tenants because criteria for deter-
   mining which services are reimbursable
   are unclear.

Consequently, some tenants have paid extra
for services other tenants received as part of
their rent, some tenants have procured un-
needed services, and potential exists for abuses
in the quantity and quality of services provided
by GSA.

GAO cites a number of corrective actions re-
quired to improve GSA's provision of reim-
bursable services.


PLRD-81.46
JULY 8, 1981


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