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HRD-78-28 1 (1978-08-22)

handle is hein.gao/gaobaaxvy0001 and id is 1 raw text is: 


DOCUMENT RESUME


07014 - (B2367430 I

fReplacinq dissinq Supplemental Security Income Checks:
Recipients Waiting Longer than Necessary. HED-78-28;
B-164031(4). August 22, 1970. 28 pp. + 3 eppcndices (7 Ff.).

Report to the Congress; by Elmer B. Staats, Comptrcller Genezal.

Issue Arti: Income Security Programs: Program monitoring and
     Administration (1303).
 Contact: Human Resources Div.
 Budqet Function: Income Security: Public Assistance and Other
     Income Supplements (604); General Government: Central Fiscal
     Operations (803).
 Orqanization Concerned: Department of Health, Education, and
     Welfare: Department of the Treasury; Sccial Security
     Ad ministr& tion.
 Congressional selevance: House Committee on Ways and Means;
     Senate Committee on Finance; Congress.
 Authority: 31 U.S.C. 528. 42 U.S.C. 1381. 42 U.S.C. 1383(g).
     H.R. 8911 (94th Cong.). H.R. 6124 (95th Cong.).

          Supplemental Security 'ncome (SSI) is intended to
provide a minimum income level for aged, blind, or disabled
people having little or no means of self-support. About 28,000
recipients each month .'eport that they have not received their
SSI checks. Findings/Conclusions: The Social Security
Administration (SSA) and the Treasury Department have a system
for replacing checks reported missing, but the system has
problems and many recipients wait a long time tefore receiving
checks. SSA began an expedited check replacement system in
August 1974 which cod.u replace checks within 10 days. Hcwever,
extensive delays were still caused by -roklems such as errors in
enterinq inform&tion into the computer. Additional changes made
by SSA in April 1977 resulted in rapid replacement cf sce
chr ks but did not correct the problems of delays caused by
incorrect processing. The current system is de3igned to rerlace
missing checks within 4 to 6 days if district offices enter
correct information into the central computer. Bills introduced
in the Congress either authorize SSA to reimburse State and
local agencies that make emergency loans to people who do not
receive their checks or require SSI to replace checks within a
short t.'.me period. The emergency lcar proposal would rpluire
extensive management controls and considerable coordiaaticn with
the States. Replacing checks in a short time period cotld be
costly or difficult to implement. Recommendations: The
Commissioner of SSA should be directed to improve the present
check replacement system by: requiring district offices to make
periodic reviews of nonreceipt transmissions for accuracy,
establishing contrcls to assure timely processing of rejected
nonreceipt claims, and emphasizing the need for district offices
to input changes of address. The Congress, if it believes
recipients who do not receive their SSI checks shculd be

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