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![handle is hein.gao/gaobaawct0001 and id is 1 raw text is:
DCCUMENT FESUME
03779 - B 2934206J ( siic.a- L , f /
rReview of Military Members* Percertion of Grievance
Procedures]. FPCD-i8-1; B-157371. Cctober 7, 1S77. 10 pp. + 2
enclosures (72 pp.).
Report to Rep. Melvin Price, Cb-irzran, House cmmittee on Armed
Services; by Elmer E. Staats, Comptroller General.
Issue Area: PersonnO. Management ard Compensa~tion (300).
Coiitact: Federal Personnel and Ccmrensation Div.
Budget Function: National Defense: Depar+ment of Defense -
Military (except procurement 8 contracts) (051).
Organizaticn Concerned: Department of the Navy; Department of
Defense; Departmeit of the Army; Department of the Air
Force.
Congressional Relevance: House Committee on Armed Services.
A sample of enlisted perscnnel if various grades was
interviewed to elicit their perceptions of the adequacy of
military grievance procedures with particular emphasis on the
Inspector General system's credibility. Information was also
gathered cn perceptions of the medical care delivery system's
adequacy and whether first-term personnel felt that
representations made during recruiting were fulfilled. The
random interviewing cf 710 enlisted personnel at 18 military
installations spread geographically across the United States did
not provide results that are necessarily representative of all
enlisted service members because tte data were not based on a
statistical probability sample. Findings/Conclusions: The
perceived adequacy cf six major grievance channels was assessed
with regard to airness, timeliness, and fear cf adverse action.
With regard to fairness, the Inspector General had a notably
smaller percentage cf responses with negative attitudes than the
other procedures. Negative attitudes about timeliness were
highest toward the chain of command and the lowest in the case
of the inspector General. The 390 enlisted personnel who had
attempted to have grievances resolved most frequently mentioned
grievances concerning transfer (325) and job assignment (30%).
Many respondents reported more than one grievance. The most
frequently utilized grievarce procedure used by the 390
respondents was chain of ccmmand (72%), followed by the enlisted
advisor (40%) and the local commander (39%). Fifty-six percent
of respcindents said that military tedical care had been
considered a cause for grievance or complaint. (SW)](ViewImageLocal?handle=hein.gao/gaobaawct0001&div=1&collection=&method=preview&ext=.png&size=3)