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B-156248 1 (1971-07-23)

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                COMPTROLLER GENERAL OF THE U
                          WASHINGTON   05     1


B-156248        RELEASED


Dear Mr. Griffin-                                   LM092538

     With your letter of June 8, 1971, you enclosed a copy of an
article which appeared recently in The Northside Sun, a Jackson,
Mississippi, weekly. The article cites the large volume of mail
that the paper receives from Federal and State agencies, most of
which is of no Value to the paper, and concludes that, if this
condition exists at over 28,000 other news-dispensing media in the
country, there is a substantial waste of Government funds. You
asked that the General Accounting Office look into this matter and
provide you with its opinion thereon. You asked also if any study
had ever been undertaken to determine the amount of Federal money
wasted in this manner.

     The General Accounting Office has made no studies to determine
whether the condition mentioned by The Northside Sun exists through-
out the country and is unaware of any Federal agency studies in this
area. We agree that, should the condition exist, Federal funds are
being wasted. Regarding the costs involved, in 1969 the Post Office
Department and the General Services Administration transmitted mail-
improvement guidelines to all Federal agencies. The objectives of
t'ff udelines were to minimize mailing costs and to improve service.
Since that time various training courses and training aids have been
developed and implemented by the Post Office Department and the
General Services Administration.

     The General Accounting Office from time to time has done some
work in related areas, such as public information operations, public
affairs programs, and hometown news-centers, in'the Department of
Defense.

     Several years ago we undertook a review of press release opera-
tions in the civilian executive agencies. We conducted surveys at
the offices of the Washington newspapers and wire services and news-
papers in selected other cities. Our principal findings, at some
but not all the agencies, were that (1) the self-mailer technique
of printing postage indicia and addresses directly on printed
materials, rather than using separate envelopes for mailing, was
not used in all suitable cases, (2) news releases announcing the
issuance of agency publications were sent to recipients with a copy
of the publication attached, although the publications had not been
requested, (3) daily mailings of news releases were made in separate
envelopes rather than consolidated in one envelope to each recipient,
and (4) mailing lists were not circularized and updated on a timely
basis.



                          ANNIVERSARY 1921-1971E07o

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