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GGD-77-2 1 (1976-10-22)

handle is hein.gao/gaobaabvr0001 and id is 1 raw text is: 





7' 1


UNITED S TA TES

GENERAL ACCOUNTING OFFICE


                                                     LM100426


Quality Of Mail Service

In Southeastern Wisconsin

United States Postal Service


The Postal Service measures quality of service
primarily in terms of delivery performance of
first-class mail. More than 97 percent of first-
class stamped mail committed to overnight
service in southeastern Wisconsin arrives on
time. Service is inconsistent for other classes
of mail, however.

Mail distribution problems in southeastern
Wisconsin most often involve either transpor
tation fouups, human error, or equipment
breakdowns. It is unlikely that these problems
can be eliminated.


G  OCT. 2  i:, -7S


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GGD-77-2

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