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HRD-76-143 1 (1976-07-08)

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               COMPTROLLER GENERAL OF THE UNITED STATES   --   7
                        WASHINGTON. D.C. 20548



B-164031(4)                                JUL   8 1976


The Honorable Frank Church
Chairman, Special Committee on Aging
United States Senate

Dear Mr. Chairman:

     .Your September 2, 1975, letter requested that we look
into certain allegations made by Mr. N. T. Wolkomir, presi-
dent of the National Federation of Federal Employees, concern-
ing the Social Security Administration. These allegations,
primarily directed at Social Security Administration field
operations in the Cincinnati, Ohio, area, were that

     --progress has not been made to eliminate work back-
       logs,
     --a 54-hour workweek was created by mandatory over-
       time,.

     --overtime has demopalized workers, and

     --headquarters has resisted the need to increase
       staffing-

A National Federation of Federal Employees official told us
that these allegations were in response to the testimony
of the Social Security Administration Commissioner before
your committee in May 1975.

     There are three Social Security Administration field
offices in Cincinnati--the Downtown District Office, the
Peebles Corner Branch of the Downtown Office, and the North
District Office. There is also a telecommunications center
(not included in our review) outside the city, servicing all
the field offices in the greater Cincinnati area.

     We reviewed selected operations performed from January
1975 through January 1976 by each Cincinnati field office.
We met with responsible officials of the 3 field offices,
the area director responsible for 20 Social Security Admin-
istration offices in Ohio, including those in Cincinnati,
the president of local 75 of the National Federation of


                                                  HRD-76-143



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