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GAO-25-108460 1 (July 28, 2025)

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G      A      O       US   GOVERNMENT ACCOUNTABILITY OFFICE

441 G St. NW
Washington, DC  20548


July 28, 2025

Mr. Antoine McCord
Chief Information Officer
Department  of Homeland  Security
Washington,  DC 20528

Chief Information  Officer Open Recommendations: Department of Homeland Security

Dear Mr. McCord:

I am writing to you with respect to your role as the Chief Information Officer (CIO) for the
Department  of Homeland  Security (DHS). As an independent, non-partisan agency that works for
Congress,  GAO's  mission is to support Congress in meeting its constitutional responsibilities
and  help improve the performance   and ensure  the accountability of the federal government.
Our work includes investigating matters related to the use of public funds, evaluating programs and
activities of the U.S. Government at the request of congressional committees and subcommittees
or on the initiative of the Comptroller General, and as required by public laws or committee reports.
Our duties include reporting our findings and recommending ways to increase economy and
efficiency in government spending. The purpose of this letter is to provide an overview of the open,
publicly available GAO recommendations  to DHS  that call for the attention of the CIO.

We  identified recommendations that relate to the CIO's roles and responsibilities in effectively
managing  IT. They include strategic planning, investment management, and information security.
We  have previously reported on the significance of the CIO's role in improving the government's
performance  in IT and related information management functions.1 Your attention to these
recommendations   will help ensure the secure and effective use of IT at the department.

Currently, DHS has 43 open  recommendations  that call for the attention of the CIO, including 15
that are relevant to component-level ClOs. Each of these recommendations relates to a GAO High-
Risk area: (1) Ensuring the Cybersecurity of the Nation, (2) Improving IT Acquisitions and
Management,   or (3) Strengthening DHS IT and Financial Management  Functions.2 In addition,
GAO   has designated seven of the 43 as priority recommendations.3 Fully implementing these open
recommendations   could significantly improve DHS's ability to deter threats and manage its critical
systems, operations, and information. I have summarized selected recommendations  here. See


1See for example, GAO, Federal Chief Information Officers: Critical Actions Needed to Address Shortcomings and
Challenges in Implementing Responsibilities, GAO-18-93 (Washington, D.C.: Aug. 2, 2018).
2GAO, High-Risk Series: Heightened Attention Could Save Billions More and Improve Government Efficiency and
Effectiveness, GAO-25-107743 (Washington, D.C.: Feb. 25, 2025).
3Priority recommendations are those that GAO believes warrant priority attention from heads of key departments or
agencies. They are highlighted because, upon implementation, they may significantly improve government
operations, for example, by realizing large dollar savings; eliminating mismanagement, fraud, and abuse; or making
progress toward addressing a high-risk or duplication issue. Since 2015, GAO has sent letters to selected agencies to
highlight the importance of implementing such recommendations.


GAO-25-108460  DHS  CIO Recommendations


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