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GAO-25-108464 1 (2025-07-07)

handle is hein.gao/cfinoffr0001 and id is 1 raw text is: GAO US. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. NW Washington, DC 20548 July 7, 2025 Mr. Aram Moghaddassi Chief Information Officer Mr. Michael Russo Chief Information Officer Social Security Administration 6401 Security Boulevard Baltimore, MD 21235 Chief Information Officer Open Recommendations: Social Security Administration I am writing to you both with respect to your roles as the Chief Information Officers (CIO) of the Social Security Administration (SSA). As an independent, non-partisan agency that works for Congress, GAO's mission is to support Congress in meeting its constitutional responsibilities and help improve the performance and ensure the accountability of the federal government. Our work includes investigating matters related to the use of public funds, evaluating programs and activities of the U.S. Government at the request of congressional committees and subcommittees or on the initiative of the Comptroller General, and as required by public laws or committee reports. Our duties include reporting our findings and recommending ways to increase economy and efficiency in government spending. The purpose of this letter is to provide an overview of the open, publicly available GAO recommendations to SSA that call for the attention of the ClOs. We identified recommendations that relate to the C1Os' roles and responsibilities in effectively managing IT. They include strategic planning, investment management, and information security. We have previously reported on the significance of the CIO's role in improving the government's performance in IT and related information management functions.1 Your attention to these recommendations will help ensure the secure and effective use of IT at the agency. Currently, SSA has 11 open recommendations that call for the attention of the ClOs. Each of these recommendations relates to a GAO High-Risk area: (1) Ensuring the Cybersecurity of the Nation or (2) Improving IT Acquisitions and Management.2 In addition, GAO has designated one of the 11 as a priority recommendation.3 Fully implementing these open recommendations could 1See for example, GAO, Federal Chief Information Officers: Critical Actions Needed to Address Shortcomings and Challenges in Implementing Responsibilities, GAO-18-93 (Washington, D.C.: Aug. 2, 2018). 2GAO, High-Risk Series: Heightened Attention Could Save Billions More and Improve Government Efficiency and Effectiveness, GAO-25-107743 (Washington, D.C.: Feb. 25, 2025). 3Priority recommendations are those that GAO believes warrant priority attention from heads of key departments or agencies. They are highlighted because, upon implementation, they may significantly improve government operations, for example, by realizing large dollar savings; eliminating mismanagement, fraud, and abuse; or making progress toward addressing a high-risk or duplication issue. Since 2015, GAO has sent letters to selected agencies to highlight the importance of implementing such recommendations. GAO-25-108464 SSA CIO Recommendations Page 1!

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