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                                                                                                January 15, 2025

Regulatory Sandboxes at the Consumer Financial Protection

Bureau


Policymakers in recent years have considered implementing
regulatory sandboxes in financial services. Regulatory
sandboxes are frameworks set up by regulators where firms
are exempt from legal risk of certain regulations. Firms that
violate the terms of the sandbox are open to potential
regulator recourse. Sandboxes typically occur under close
regulatory supervision and generally to test a novel product
in the marketplace. Regulatory sandboxes in financial
services exist at the state level in at least 10 states,
internationally in countries such as the United Kingdom,
and at the federal level at the Consumer Financial
Protection Bureau (CFPB), the topic of this InFocus.

Legislation was introduced in the 118h Congress to expand
federal regulators' sandbox policies in financial services
(e.g., H.R. 9309/S. 4951, H.R. 6584, H.R. 7440, and S.
4919).

Overview of Sand boxes
Sandboxes are used commonly  in a number of industries
but prominently in financial services. Regulatory sandboxes
can potentially encourage financial firms to test new
technologies or lending methods without legal risk. This is
because particularly consumer-facing financial firms often
worry about regulatory burden and uncertainty associated
with novel lending activities. This might be especially
beneficial for start-ups, firms making changes to existing
products, or firms less familiar with financial regulation.
According to the World Bank in 2020, worldwide there
were 73 financial technology (fintech) sandboxes in 57
different countries.

Generally, sandboxes have an application and approval
process, with timelines for firms to receive safe harbor from
regulations. Sandboxes are offered for set periods of time to
bring products into legal compliance or alleviate regulatory
risk as a temporary solution to regulatory uncertainty.

Regul atory Considerat ions
Sandboxes are often implemented through No-Action
Letters (NALs), through which regulators promise not to
take legal action against applicants for engaging in
activities specified in the NAL. These agreements can be
terminated if a firm oversteps the bounds of the NAL.
Sandboxes are often accompanied by provisions for
baseline consumer protections and sometimes require firms
to outline steps to compensate harmed consumers.

Sandboxes are generally offered through the agencies with
primary enforcement authority over the laws from which
financial institutions are being provided safe harbor.
Because firms often have multiple regulators in the United
States, sandboxes often contend with multiple regulators.


  egu'atory Sandboxes at the CFPB
While other federal financial regulators, such as the Office
of the Comptroller of the Currency and Financial Crimes
Enforcement Network, and numerous  states have
implemented sandboxes, the CFPB has been particularly
active in this space in recent years

The Dodd-Frank  Wall Street Reform and Consumer
Protection Act of 2010 (Dodd-Frank, P.L. 111-203) states
that one of the CFPB's statutory objectives is to ensure that
markets for consumer financial products and services
operate transparently and efficiently to facilitate access and
innovation. Some CFPB  directors have exercised this
authority to implement regulatory sandbox programs.

While Dodd-Frank  expressly requires the CFPB to issue a
number  of rulemakings, it does not mandate a sandbox
regime. Instead, the act gives the CFPB director fairly
broad authority to set the CFPB's priorities (12 U.S.C.
§5492). This broad discretion, coupled with changes in
CFPB  leadership, has led to divergent sandbox policies
over time.

The CFPB  finalized its initial NAL policy in 2016 under the
name  Project Catalyst. Overall, this policy enabled the
CFPB  to offer NALs to firms with substantial consumer
benefit where there is substantial uncertainty
surrounding the application of statutes to that policy. Under
this program, in 2017 the CFPB issued a NAL to a nonbank
lender called Upstart to utilize alternative data, including
education and work history, to underwrite consumer loans.

Following a leadership change at the bureau, the CFPB
made  additional modifications to the sandbox in 2018 and
2019 and created the Office of Innovation. The policy
motivation behind this shift was to provide additional
regulatory certainty to entities under the sandbox. These
changes centered around a more streamlined review
process, two new policies, an expansion of NAL coverage,
and a partnership with state attorneys general. This office
offered programs including a disclosure sandbox, a
compliance assistance sandbox, and a revised NAL
program. In total, the CFPB granted 10 NALs or other
similar orders at the Office of Innovation. These included

*  A new  NAL  issued to Upstart in November 2020.

*  NALs  issued to the Bank Policy Institute and Bank of
   America to experiment with using cash flow in
   underwriting small dollar loans.

*  A Compliance  Assistance Statement of Terms (CAST)
   issued to PayActiv, an Earned Wage Access (EWA)

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