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October 30, 2024


Veteran Disability Compensation and Pension Exams


The Veterans Benefits Administration (VBA) within the
Department of Veterans Affairs (VA) provides a wide range of
benefits and programs for veterans and their families. VBA
administers monetary benefits for disabled veterans: disability
compensation for veterans who have service-connected
disabilities and the needs-based pension benefit program for
wartime veterans.
In September 2024, it took VA an average of nearly 145 days
to complete a disability-related claim. The time for the VA to
review a claim depends on the type of claim, the number and
complexity of the injuries or disabilities claimed by the
veteran, and how long it takes to collect the evidence. A
Compensation and Pension (C&P) exam  to examine the illness
or injury claimed by the veteran may be part of the disability
claim process. This In Focus discusses C&P exams in the
VBA  disability claims process, a topic of frequent constituent
inquiries and oversight questions.

V   A  Disability Claims Process
Fil  a Claim
Veterans may submit their claims to VA online, by mail, in
person, by fax, or with the help of a VA-accredited
representative or veterans service organization. VA requires
separation documents, service treatment records, and any
medical evidence related to the veteran's illness or injury. Lay
evidence, such as a witness statement (sometimes called a


buddy statement), may also be provided. While VA
encourages veterans to submit their supporting documents with
their claims, they have up to a year from the date VA receives
their claim to provide evidence.
Initial Claim Development
When  a claim enters the adjudication process, VA has a
statutory duty to assist the veteran through the claims
process. A veteran service representative (VSR) is the primary
contact with the veteran, and upon receiving the claim, the
VSR  is to help the veteran gather needed evidence from
federal agencies and private entities. If additional medical
evidence is needed, the VSR is to help with scheduling a C&P
exam.
Compensation and Pension (C&P) Exam
The purpose of a C&P exam is for a physician to examine the
veteran's disability, illness, or condition. The exam may be
performed by a Veterans Health Administration (VHA)
provider or a contract examiner. The physician may perform a
basic physical, ask questions based on medical records in the
claim file, or ask the veteran to get other tests. A C&P exam is
not always necessary, and it is not a ruling on whether the
veteran's condition is service-connected and eligible for VA
benefits, nor is it a determination ofa veteran's level of
disability or disability rating. Only VA, based on all evidence
in the claim file, makes the disability rating.


Figure  I. Overview of VBA's  Disability Claims Process and Contractor   Process for Completing  Exams


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Source: Government Accountability Office, VA Disability Exams: Improvements Needed to Strengthen Oversight of Contractors' Corrective Actions, GAO-24-
107730, September 18, 2024, https://www.gao.gov/assets/gao-24-107730.pdf.
Notes: The figure represents the general process but does not include every step. See source report for limitations.


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