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Updated June 3, 2024

Defense Primer: Military Commissaries and Exchanges

The Department of Defense (DOD) offers certain quality-
of-life benefits to military members, their families, and
retirees. The general purpose of these benefits is to attract,
retain, and support morale and readiness for military
servicemembers. One of these benefits is worldwide access
to grocery and retail stores-called commissaries and
exchanges-typically located on military installations.
Commissaries provide subsidized groceries and household
goods to eligible patrons. Exchanges sell goods for profit,
similar to a department or specialty store, but use some of
this profit to fund various Morale, Welfare, and Recreation
(MWR) activities (see Table 1).
Organzaton and Management
Defense Commissaries
The modern commissary system began in 1867. Each of the
services operated its own commissaries and exchanges until
1991, when the commissary system was consolidated under
the Defense Commissary Agency (DeCA). According to the
DeCA Annual Reportfor FY2023, as of September 30,
2023, DeCA operated 235 stores on military installations
worldwide, serving approximately 8.3 million authorized
households in 12 countries and 2 U.S. territories; and
employing a workforce of 12,820. DeCA aims to provide
food savings of over 25% compared to civilian
marketplaces. As a defense agency, DeCA reports to the
Office of the Secretary of Defense and has a board of
directors composed of members from each of the military
services. DeCA provides subsidized groceries and
household goods at cost plus a 5% surcharge that is used to
fund new commissary construction and store-level
refurbishment, maintenance, and equipment.
Table I. Breakdown of Commissaries vs. Exchanges
Commissaries     Exchanges
Funding      Appropriated     Sales of goods, non-
Funds (APF)      appropriated (NAF)
Management    DeCA Board of   Board of Directors for
Directors        each exchange system
Products      Grocery and     Clothing, shoes, uniforms,
household       furniture, computers,
goods            alcohol, cigarettes, jewelry
Online Sales  Limited*        Yes (excludes cigarettes,
and Delivery                  alcohol, and military
uniforms)
Sources: About DeCA at https://www.commissaries.com/our-
agency/about-deca; and Exchange Quick Facts, at
https://www.aafes.com/about-exchange/exchange-quick-facts/.
Notes: *In 2013, DeCA started a program offering online ordering
with curbside pickup, known as Click2Go. New features include
ordering via a mobile app and online payment of Electronic Benefits
Transfer/Supplemental Nutrition Assistance Program (EBT/SNAP).

Miltary Exchanges
DOD maintains an exchange system that includes the Army
and Air Force Exchange System (AAFES), the Navy
Exchange (NEX), and the Marine Corps Exchange (MCX).
Each system has its own board of directors to align
operations and services. These exchanges provide military
installations with goods and services similar to department
stores and are often located near commissaries. Some
exchanges also operate gas stations, mini-marts, food
courts, barber and beauty shops, and liquor stores, some of
which are operated by outside or contract vendors
According to AAFES, the exchange system operates more
than 5,100 facilities with operations in more than 30
countries and four U.S. territories, and serves an eligible
customer base of 31 million shoppers. DOD regulates
what items may be sold at commissaries and exchanges to
comply with statutory requirements (10 U.S.C. §2483) and
to avoid direct competition with one another.
Authorized Patrons
Authorized patrons of military commissaries and exchanges
include active duty, National Guard and Reserve members,
military retirees, Medal of Honor recipients, 100% disabled
veterans, and certain family members or dependents. Since
November 11, 2017, DOD has allowed limited online
exchange shopping privileges to all honorably discharged
veterans. Veterans may verify eligibility at
https://www.shopmyexchange.com/veterans.
On January 1, 2020, more than 4 million service-connected
disabled veterans, Purple Heart recipients, former prisoners
of war, and their primary caregivers were granted eligibility
to full commissary access and certain MWR activities in
Section 621 of the John S. McCain National Defense
Authorization Act (NDAA) for FY2019 (P.L. 115-232).
Section 641 of the FY2020 NDAA (P.L. 116-92), extended
certain MWR privileges to Foreign Service officers of the
Department of State on mandatory home leave.
The FY2021 William M. (Mac) Thomberry NDAA (P.L.
116-283) enacted on January 1, 2021, included provisions
(Sections 631 and 632) that authorized base first responders
the use of commissary stores and MWR facilities, and
external first responders' access to mobile commissary or
exchange stores when deployed to an area covered by a
declaration of a major disaster or emergency.
On April 29, 2021, DOD announced expanded access
effective May 1, 2021, to DOD and Coast Guard civilian
employees and civilian retirees to shop at military
exchanges in the United States, U.S. territories and
possessions. Online access became available to these
patrons in October 2021.Civilian dependents were not
included in this expanded access.
The NDAA for FY2024 (P.L. 118-31) enacted December
22, 2023, included a provision in Section 633 that allows

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