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Updated May 30, 2024
The Internal Revenue Service's Free File Program (FFP):
Current Status and Policy Issues

The Internal Revenue Service first allowed individual
income tax returns to be filed electronically (e-filed)
through a pilot program involving five tax preparers during
the 1986 tax filing season. Since then, e-filing has grown to
the point that 97% of individual tax returns for the 2022 tax
year were e-filed.
E-filing has advantages for both tax administrators and
taxpayers. For the former, e-filing substantially lowers the
cost of processing returns and results in lower error rates,
relative to paper returns. For the latter, e-filing allows
individuals to receive a tax refund sooner than they would
with a paper return.
A key element of the IRS's efforts to promote e-filing is the
Free File Program (FFP). The FFP makes it possible for
individuals, regardless of filing status, with adjusted gross
incomes (AGIs) at or below a specified amount ($79,000 in
the 2023 tax year) to e-file their federal income tax returns,
free of charge, using software provided by participating tax
preparation companies. Seven such companies participated
in the FFP during the 2024 filing season. Taxpayers
wishing to file through the FFP must use a secure portal on
the IRS's website to access the websites of participating
companies. Taxpayers with AGIs above the FFP limit may
e-file their returns free of charge through the same portal,
using a service called Free File Fillable Forms.
Or    n of the FFP
The FFP has its origin in two sources. One was the IRS
Restructuring and Reform Act of 1998 (RRA, P.L. 105-
206). The act directed the IRS to increase the share of e-
filed individual returns to 80% by 2007 from 23% in 1998,
with input from the private sector.
A second source was a 2001 directive from the Office of
Management and Budget's (OMB's) Quicksilver Task
Force implementing President George W. Bush's E-
Government Initiative. The taskforce identified 24 projects
to achieve the initiative's main objectives, one of which
was the EZ Tax Filing Initiative. It was intended to help the
IRS reach an 80% individual e-filing rate by 2007 by
drawing on the experience and resources of tax preparation
software companies.
Initially, the IRS tried to accomplish the aims of the EZ Tax
Filing Initiative by developing digitized versions of Form
1040 and related schedules and instructions that could be
accessed at no cost through WhiteHouse.gov. When it
became apparent that the IRS would not complete this
project anytime soon, Treasury Secretary Paul O'Neill
asked IRS Commissioner Charles Rossetti in January 2002
to establish a partnership with tax software companies to

develop a free online filing system that would be managed
by the IRS for low-income taxpayers, who were most likely
to file paper returns. The resulting private-public
partnership was initially called the Free File Alliance
(FFA), which is now known as Free File, Inc. (FH).
Despite this collaboration, the IRS did not achieve the 2007
e-filing goal until 2012, when 83% of individual returns
were e-filed.
Structure and Evokuton ofthe FFP
The FFP began when the IRS signed an agreement with the
17 original FFI member companies on October 30, 2002.
The agreement laid down a clear division of authority and
responsibility between the IRS and the member companies.
It required the companies to provide their tax preparation
and filing services through IRS.gov at no cost to the bottom
60% of individual taxpayers, ranked by AGI. The
companies, not the IRS, set the eligibility requirements for
free filing based on a taxpayer's age, income, and state
residence. To participate in the FFP, a company had to
prove that it was capable of providing such a filing service
to at least 10% of individual filers.
The agreement made the IRS responsible for enforcing
member company compliance with the terms of the
agreement. The agency had the authority to cancel the
agreement with one year's advance notice, if it determined
that member companies were failing to provide the required
coverage.
A controversial element of the agreement was a
commitment by the IRS to not compete in the market for
tax filing and preparation. Preventing the IRS from
becoming a competitor was a major incentive for tax
software companies to create and participate in the FFP.
The IRS and FFI have extended and revised the original
agreement five times. These subsequent agreements are
linked to various memoranda of understanding (MOU)
intended to implement the revised agreements.
The second agreement (2005) reduced the free services a
member company could offer eligible taxpayers, including
refund anticipation loans. In addition, the agreement barred
any member company from providing free filing to more
than 50% of eligible taxpayers, and increased the share of
taxpayers eligible for free filing through the FFP to the
bottom 70% of individuals ranked by AGI.
The 2009 agreement expanded the scope of the FFP by
making free fillable individual income tax forms available

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