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May 22, 2024

Burden and the Paperwork Reduction Act: An Overview

A fundamental purpose of the Paperwork Reduction Act
(PRA)-codified at Title 44, Sections 3501-3521, of the
U.S. Code-is to minimize the burden that federal
information collections impose on the public. Agencies
must often collect information to fulfill their missions and
must identify the practical utility, or usefulness, of
collecting such information. At the same time, these
collections also represent a burden to the public that can be
measured in terms of time, effort, and financial resources.
The PRA attempts to reduce information collection burdens
by establishing an overarching framework for information
resource management (IRM). IRM is defined as the
process of managing information resources to accomplish
agency missions and to improve agency performance,
including through the reduction of information collection
burdens on the public. The PRA centralizes responsibility
for government-wide IRM policies and the reduction of
information collection burdens with the Office of
Information and Regulatory Affairs (OIRA) within the
Office of Management and Budget (OMB). The
effectiveness of the PRA at reducing burden has been a
topic of congressional oversight. The Government
Accountability Office (GAO) has also reported on various
aspects of the PRA's implementation. This In Focus
provides an overview of burden in the context of the PRA,
including how it is estimated and efforts to reduce it.
Burden 'n Context
Burden occurs within the context of a collection of
information. The PRA defines collections to include
requirements or requests from or on behalf of an agency for
10 or more persons to provide information through identical
questions, recordkeeping, or disclosures to the public or a
third party. Persons in this context includes individuals,
businesses, organizations, state and local governments, and
territories. Collections may be in any form or format and
include electronic or automated methods. For more on
federal collections of information, see CRS In Focus
IF11837, The Paperwork Reduction Act and Federal
Collections of Information: A Brief Overview.
Defining Burden. The time, effort, and financial resources
required to respond to an information collection-or
burden-includes reviewing instructions; acquiring,
installing, and utilizing technology and systems; adjusting
the existing ways to comply with any previously applicable
instructions and requirements; searching data sources;
completing and reviewing the collection of information;
and transmitting, or otherwise disclosing the information.
Burden can be incurred in any information collection,
whether mandatory, voluntary, or required to obtain or
retain a federal benefit.
Under OMB's regulations, the time, effort, and money to
comply with a collection requirement that would be

incurred by persons does not constitute burden when an
agency can demonstrate that such activities are usual and
customary. Additionally, burden would not be imposed in
a federally required collection carried out by a state, local,
or tribal government if the federal agency can show that the
state, local, or tribal collection would be necessary even in
the absence of a federal requirement. For example, the
Department of Labor stated that the burden of a certain
information collection it conducts is minimal because the
collection activities (e.g., maintaining records) are a
necessary part of normal state labor exchange operations.
Managing Burden. The PRA establishes requirements for
agencies' information collection activities and expects that
agencies will manage information to reduce information
collection burdens. At different times, the PRA has
assigned different roles within agencies with these
responsibilities. Statute currently assigns agencies' chief
data officers (CDOs) with carrying out the PRA's agency-
level information collections and general IRM
responsibilities. CDOs have several functions under statute
related to agencies' data management and data use.
Burden Estimates
The PRA tasks OMB with reviewing and approving
information collections that agencies seek to conduct.
Under the PRA, agencies must develop specific, objectively
supported estimates of burden as part of their activities to
develop information collections. Agencies submit these
estimates to OIRA as part of their supporting statements-
which include responses to a standardized list of 18
questions-when seeking OIRA's approval of an
information collection.
Hours and Costs. Agencies estimate burden for
information collections in terms of burden hours and burden
costs. Burden hours are a product of (1) the number of
respondents, (2) the frequency at which responses are
provided within a year, and (3) the average time to provide
a response. This results in total annual burden hours. GAO
has reported that agencies largely rely on existing data to
estimate burden hours, including historical data, other data
available within an agency, third-party data, and research
studies. In the absence of existing data, agencies may rely
on their professional judgment.
Agencies are also instructed to calculate the cost of burden
hours to respondents by identifying and using appropriate
wage rate categories. Separate from wages, agencies also
estimate burden in terms of (1) total capital and start-up
costs and (2) total costs for operations and maintenance and
the purchase of services. Examples of these costs include
technology, system, and storage acquisitions and for testing
and monitoring equipment.

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