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         S    Congressional                                                     ____
         ~ Research Service






Digital Accessibility: Agencies Receive New

Guidance from OMB



January   11, 2024

The Office of Management and Budget (OMB) has issued guidance to agencies on making websites and
digital services accessible to persons with disabilities. OMB's guidance includes information provided in
a September 2023 memorandum  (M-23-22) on implementing the 21St Century Integrated Digital
Experience Act (P.L. 115-336), as well as requirements and recommendations in a December 2023
memorandum   (M-24-08) on complying with Section 508 of the Rehabilitation Act of 1973, as amended
(29 U.S.C. @794d).
Section 508 requires that an agency's electronic information technology (EIT)-including hardware,
software, and electronic content, such as websites and intranets-is to be accessible to members of the
public and federal employees with disabilities. Accessible in this context means EIT that enables people
with disabilities to have access to and use of information and data that is comparable to the access and use
provided to people without disabilities (29 U.S.C. §794d(a)(1)(A)). More information on Section 508 can
be found in CRS In Focus IF 12093, The Accessibility of Federal Information and Data: A Brief Overview
of Section 508 of the Rehabilitation Act, by Natalie R. Ortiz.
This Insight discusses OMB's recent guidance to agencies on the accessibility of digital services.

Using   Accessibility Standards

Section 752 of the Consolidated Appropriations Act, 2023 (P.L. 117-328), required OMB to disseminate
guidance to agencies on conforming digital services to the Section 508 standards, as determined by the
appropriate testing. Section 508 of the Rehabilitation Act of 1973 requires the Access Board, an
independent federal agency, to develop these standards, which establish technical and performance
criteria for EIT that would ensure that individuals with disabilities can access and use federal information
and data (29 U.S.C. @794d(a)(2)).
The Access Board incorporates the World Wide Web Consortium's (W3C's) Web Content Accessibility
Guidelines (WCAG)  2.0 into the standards it establishes for electronic content (36 C.F.R. § 1194 Appendix
A E205.4). WCAG  2.0 was issued in 2008 and, therefore, available for the Access Board to incorporate
into the standards it promulgated in 2017. W3C released WCAG 2.1 and WCAG 2.2 in 2023. Each
successive WCAG  adds to the criteria for enabling accessibility.

                                                                Congressional Research Service
                                                                https://crsreports.congress.gov
                                                                                     IN12298

CRS INSIGHT
Prepared for Members and
Committees of Congress

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