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December 3, 2021

Bank Use of Cloud Technology
The banking industry has been a prominent, if sometimes
skeptical, adopter of cloud technology. Proponents promise
scalability, flexibility, and cost savings, among other
benefits. However, the technology also introduces potential
operational risks and policy concerns, such as systemic risk.
Banking's steady, but not advanced, adoption of this
technology (as shown by its position along the adoption
curve in Figure 1 below) reflects this trade-off.
What Is the Cloud?
Put simply, cloud users pay cloud service providers (CSPs)
to use CSPs' computing resources (e.g., servers and
mainframes), rather than purchasing and maintaining their
own. According to the National Institute of Standards and
Technology, cloud computing is a model for enabling
ubiquitous, convenient, on-demand network access to a
shared pool of configurable computing resources. By the
same definition, the five hallmark characteristics of the
cloud are (1) on demand service; (2) broad network access;
(3) resource pooling; (4) rapid elasticity; and (5) measured
service, or the ability to monitor or limit quantities used.
Transferring the maintenance of computing resources to a
CSP allows banks to avoid certain administrative tasks
(such as patching and backups) and investment costs. Cloud
services also allow a company to quickly grow and then
shrink with demand, paying only for what it used.
There are four ways banks and other companies may deploy
cloud technology, often called cloud deployment models:
(1) Private cloud: resources are dedicated to and for
sole use of one company. These services can be hosted

Figure 1. The State of Cloud Adoption

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on premises or off-site, and may be managed by the
company or a third-party provider.
(2) Public cloud: companies share resources in the same
data center and possibly the same physical server at the
site of the cloud service provider or a third-party facility.
(3) Hybrid cloud: a model that employs both private
and public cloud solutions.
(4) Community cloud: entities with a similar purpose
share cloud infrastructure.
Banks and the Cloud
One survey revealed that, prior to the COVID-19 pandemic,
nearly 91% of banks and other financial institutions were
using the cloud or considering using it in the near future.
Since the pandemic, media reports suggest cloud adoption
has increased as banks sought to cut costs, meet public
demand for online services, and manage teams of remote
workers. Still, while bank adoption of any cloud service is
relatively high, the overall percentage of bank workloads in
the cloud is comparatively low. One consulting firm that
works extensively with banks and other financial
institutions has estimated that between 8% and 10% of
global bank business is conducted in a cloud environment.
Generally, banks are more likely to migrate to the cloud
functions that focus on internal bank business, including
finance, legal and regulatory compliance, and human
resources (sometimes referred to as enterprise applications).
On the other end of the spectrum, core banking services are
likely to be among the last to convert. Core banking
services refer to the systems that facilitate vital bank
business, including processing transactions, updating
accounts, and reconciling ledgers.

me        Production Use

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Source: Accenture.
Notes: Strategic: adoption of cloud is intended to confer a competitive advantage. Mainstream: adoption is common among businesses in
the industry. Experimental: not in full production; business success does not hinge on cloud use.

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