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handle is hein.crs/govedgq0001 and id is 1 raw text is: Congressional
SResearch Service
VA, HHS to Vaccinate NARA National
Personnel Records Center Staff
May 12, 2021
The National Archives and Records Administration (NARA) reached an agreement with the Department
of Veterans Affairs (VA) and the Department of Health and Human Services for supply and administration
of coronavirus vaccine to protect NARAemployees involved in the processing of military personnel
records. This agreement is designed to help NARA staff enter the National Personnel Records Center
(NPRC) and retrieve physical documents involved in verifying veteran and military benefits claims. As of
March 8, 2021, the NPRC reports that its backlog of records requests was more than 480,000.
This Insight explains the COVID-19 pandemic's impact on records access fromthe NPRC; the typical
means of servicemember and constituent access to records; and efforts at NARA, the Department of
Defense (DOD), and VAto digitize records to improve remote accessibility to information. It concludes
with policy options for Congress to address the records request backlog.
Impact of Coronavirus Pandemic on Records Access
The NPRC, which is part of NARA, is the central repository for the federal government's military and
civil service personnel-related records. The NPRC holds more than 4 million cubic feet of records and
stores these documents permanently in accordance with the Federal Records Act (44 U.S.C. Chapters 21,
29, 31, and 33). NARA manages an individual's records 62 years after the servicemember's separation
from the military. Prior to that, records are under the purview of DOD and VA.
Due to the pandemic, all NARA research rooms, libraries, and museums have been closed to the public.
The NPRC continues to service only urgent records requests related to homeless veterans, medical
emergencies, and funerals. NARAhas suspended reproduction and digitization services due to the
pandemic until further notice.
NARA notes, The biggest obstacle to returning NPRC's performance to its pre-pandemic level lies in the
reality that the majority of NPRC's holdings and reference activity involve paper records that can be
accessed only by on-site staff. The NPRC announced it would be expanding its on-site workforce to 20
percent at its location in St. Louis, MO, in light of improving local conditions. While this figure is less
than NPRC's pre-pandemic capacity, it reflects an increase in personnel from its early pandemic
reduction.
Congressional Research Service
https://crsreports.congress.gov
IN11668
CRS INSIGHT
Prepared for Membersand
Committeesof Congress

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