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              Congressional
         . Research Service
 ~          ~~  ~informing the legis!ative debate since 1914___________________




 CFPB Proposes New Debt Collection

 Regulation



June  6, 2019

On May  21, 2019, the Bureau of Consumer Financial Protection (CFPB) issued a Notice of Proposed
Rulemaking to implement the Fair Debt Collection Practices Act (FDCPA; 15 U.S.C. @ 1692). Congress
passed the FDCPA in 1977 to eliminate abusive debt collection practices by debt collectors. The
CFPB's  proposal would clarify how certain debt collectors may communicate with consumers and what
information they must disclose. The CFPB is accepting comments on the proposal until August 19, 2019.
This Insight begins with an overview of the debt collection market and its regulation. It then analyzes
major parts of the CFPB's proposed rule and reactions to the proposal by various stakeholders.


Debt Collection Market and Regulation

When  a consumer defaults on a debt, the debt obligations are often collected not by the lender to whom
the debt is originally owed, but rather by a third-party debt collector (hereinafter referred to as debt
collector). Debt collectors either contract with the original lender to receive a share of any amount they
collect on behalf of the original lender or buy the debt obligation in full. If a consumer does not settle a
debt, the debt owner often has several options, such as taking the collateral for secured loans (e.g., car,
mortgage) or garnishing a consumer's wages after obtaining a court order. According to a CFPB survey,
approximately one-third of consumers with a credit bureau file reported being contacted by at least one
creditor or debt collector in the previous year.
The FDCPA  is the primary federal statute regulating the debt collection market. Among other things, the
FDCPA  prohibits debt collectors from engaging in certain types of conduct (such as misrepresentation or
harassment) when seeking to collect debts from consumers, requires that debt collectors disclose certain
information to consumers, and grants consumers the right to dispute an alleged debt. The Dodd-Frank
Wall Street Reform and Consumer Protection Act (P.L. 111-203, @ 1002 and @1011) granted the CFPB
authority to write regulations to implement the FDCPA.
The FDCPA  requires that a debt collector must send a consumer a validation notice, which discloses
certain information about the debt to the consumer, prior to taking action to collect a debt. In general, debt
collectors expect that they will collect only a fraction of the face value of any particular debt, knowing
that some consumers will never pay back their debt in full. Therefore, both parties can negotiate the
                                                                Congressional Research Service
                                                                  https://crsreports.congress.gov
                                                                                      IN11140

CRS INSIGHT
Prepared for Members and
Committees of Congress

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