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November  9,2020


Introduction to Financial Services: Consumer Finance


Consumerfinancerefers to the borrowing and saving
choices thatpeople (i.e.,households) make overtime.
These financial decis ions can be complexand can affect
financial well-being both now and in the future.
Understanding why and how consumers make financial
decisions is important when considering policy issues in
consumerfinancialmarkets. Research on household finance
suggests that all ofthe components ofa household's
finances-income, consumption, savings, assets, and
debts-are important to understand a household's financial
experience over tune.

Safe and affordable financialservices are an importanttool
for most Americans to achieve financial s ecurity over the
course of their lives. People use three types of financial
products: credit, insurance, and financialinvestments. This
CRS  product focuses on the first category-credit products
(loans) for household purposes.

Conumr Let
Households typically borrow money for the following
reasons:

*  Asset Building. Using credit to make investments can
   allow a household to build wealth over time (e.g., a
   mortgage or student loan).

*  Consumption  Smoothing. Using credit to buy and
   consume now  andpay later (e.g., a credit card).

  Financial Shocks or Emergencies. Using credit to pay
   for unexpected expenses, such as a car or home repair, a
   medical expense, or a pay cut (e.g., a payday loan).

Most households rely on credit to finance some expenses,
either to avoid having to postpone consumptionuntil
sufficient funds have been s aved or to avoid having to
liquidate wealth thatis being accumulated for other
purposes, such as retirement.

According to the Federal Reserve Bank of New York,
mortgage debt is by far the largest type of debt for
households, accounting for approximately 69% of
household debt. Student debt (10.8%) is the second-largest
household debt, followed by auto loans (9.4%) and credit
cards (5.7%). As of the secondquarterof2020, household
debt totaled $14.27 trillion. (See Figure 1 for more
information on household debt as of the second quarter of
2020.)


  Figure  I. Household Debt Breakdown  in Q2 2020

  Total Debt: $14.27Trillion          --
  2020 Q2                       50 82   Home Eqit
                     stdrn Loa Auto oan L e ofCre k

          Mttgage -s T;       .                per


Source: Center for M icroecon omic Data, Quarterly Report on
Household Debt and Credit, Federal Reserve Bank of New York, 2020,
at https://www.n ewyorkfed.org/microeconomics/databank.html.

    C  wnumr  LQndrng Regdlatkon
In economic theory, consumer lending markets that are
competitive should lead to efficient outcomes for
consumers; yet, sometimes, market inefficiencies may be
observed. Common  is sues in consumer financial markets
include (1) information asymmetries between financial
firms and consumers and(2) behavioralbiases that
predictably bias consumers when making financial
decisions. In these cases, government policy canpotentially
bring the market to a more efficient outcome. Policymakers
still must monitor the benefits and co sts of various
regulatory approaches to determine whether a policy
intervention willhelp orharm the market.

Although each consumer financial market is governed by
various distinct laws andregulations, three types of policy
interventions are common.

  Standardizing Consumer  Disclosures. Financial
   products can be complexand difficult for consumers to
   fully understand. Mandated consumer dis closures are
   generally intended to give consumers more information
   about the costs and terms before they take out a new
   financial product, thus reducing information gaps in
   understanding. Standardized dis closures also can help
   consumers shop for the best terms, because all financial
   productterms are required to be dis closed in the s ame
   way.

  Preventing Unfair, Deceptive, or Abusive Practices
   or Acts. Consumers seeking loans or financial services
   could be vulnerable, because some consumers may lack
   financial knowledge or be susceptible to behavioral
   biases. For this reason, certain consumer protectionlaws
   prohibit unfair, deceptive, or abusive acts or practices.
   These acts and practices can include both individual
   firm conduct and product features.

*  Ensuring Fair Lending. Fair lending laws prohibit
   discrimination in credit transactions basedupon certain
   borrower characteristics, such as sex, race, religion, and


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