9 Trends L. Libr. Mgmt. & Tech. 4 (1998)
What Will Be: An Interview with Dr. Michael Dertouzos

handle is hein.journals/ttllmt9 and id is 36 raw text is: Trends

BANNON, continued
by state or federal law. An employer also should
prohibit communication of a sexual nature such as
unwanted advances, requests for favors, or any other
comments that could be deemed harassment. The
policy statement should make clear that all conduct
prohibited in the workplace is equally prohibited in
E-mail communications. Further, the E-mail policy
should prohibit the downloading, printing, and dis-
tribution of copyrighted material and the exchange
of proprietary material. Finally, all employees should
understand that E-mail messages may be retrieved
long after they have been deleted and should be in-
formed of the procedures for ensuring that messages
are permanently erased.
E-mail is a powerful tool in the effective and effi-
cient management of a business. Like any tool, how-
ever, it must be used with care. Employees should
understand that they are responsible for any mes-
sages they send via their employer's E-mail system.
Employers are responsible for educating employees
about the proper use of their company E-mail system
and letting them know that it may be monitored to
prevent misuse.

When it comes to company E-mail, employers
have a choice: Be responsible or be liable.
1. Arnie M. Soden, Protect Your Corporation from E-mail
Litigation; Privacy, Copyright Issues Should Be Addressed
in Policy, Corporate Legal Times, vol. 5 no. 42 (May 1995).
2. Bennet Pine, E-mail Monitoring and Employee Privacy:
Legal Framework and Practical Considerations, Corporate
Legal Times, vol. 7 no. 63 (Feb. 1997).
3. Donald H. Seifman & Craig W. Trepanier, E-mail and
Voicemail Systems (Evolution of the Paperless Office: Legal
Issues Arising out of Technology in the Workplace, pt. 1),
Employee Relations Journal (Dec. 1, 1995).
4. 980 F.2d 1153 (8th Cir. 1992).
5. 904 F.2d 112 (1st Cir. 1990).
6. Teresa A. Daniel, Electronic and Voice Mail Monitor-
ing of Employees: A Practical Approach, EmploymentRela-
tions Today, vol. 22 no. 2 (June 22, 1995).
7. E-mail and Voicemail Systems, supra note 3.
8. 591 F.2d 579 (10th Cir. 1979).
9. E-mail and Voicemail Systems, supra note 3.
10. Cal. App. Dep't Super. Ct., Docket No. YC 003979
(L.A. County 1991); affd, Cal. Ct. App. (Oct. 1993).
11. Frank C. Morris et al., E-mail Communications: The
Next Employment Nightmare, CA35 A.L.I.-A.B.A 607, 617
MichaelJ. Hannon is a recent graduate of the University of
Minnesota Law School, and started library school at the
University of Illinois in the fall of 1998.

What Will Be: An Interview with
Dr. Michael Dertouzos

By JENNIFER GORDON, Books &Business
That does the future hold for humanity?
That is the question asked and an-
swered by Michael Dertouzos, director,
MIT Laboratory for Computer Science, in his book
What Will Be: How the New World of Information
Will Change Our Lives ($14.00 HarperEdge).
Under his leadership, the lab at MIT has been
responsible for some of the most significant tech-
nological achievements of the century. During the
interview, I had an opportunity to experience one of
them firsthand. When asked what breakthrough he
was most excited about, Dr. Dertouzos said, Speech
understanding.... To have somebody who has no
knowledge of technology suddenly start conversing
with a machine is one of the most exciting things

ahead. At that point, he dialed on to his computer.
Jupiter, a machine with a pleasant male voice, an-
swered. Dr. Dertouzos asked Jupiter what the weather
was like in Boston, and was there flooding anywhere
in the U.S. that day. There was, particularly in Califor-
nia. When asked where in California, Jupiter ticked
off a list of cities. At the end of the conversation,
Jupiter asked ever so politely if there was anything
else he could do. Welcome to the 21st century.
Q. You coined the phrase information marketplace
and prefer it to the term cyberspace-why is that?
A. I hate cyberspace because it conjures up an
image of another space ... a space gleaming with

4                                                             Vol. 9 No. 5

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