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23 PLL Persp. 1 (2011-2012)

handle is hein.lbr/aaplper0023 and id is 1 raw text is: PLL
PERSPECTIVES

THE NEWSLETTER OF THE PRIVATE LAW LIBRARIES SIS OF THE AMERICAN ASSOCIATION OF LAW LIBRARIES

Volume 23 Issue 1

PLL CHANGE AS ACTION SUMMIT
reviewed by Elaine M. Knecht, Hiscock & Barclay, LLP, Buffalo, NY

In Philadelphia on Saturday July 23, 2011, I was joined
by 249 of my closest law librarian friends for the second
annual Private Law Libraries Special Interest Section
Summit. There would have been even more librarians in
attendance but for the cap on registration dictated by the size
of the room in the Pennsylvania Convention Center. Before
we talk about the presentations, breakout sessions, lunch, and
sponsors, let's drop back to Friday evening.
The Union League was founded in 1862 as a patriotic
society to support the policies of President Abraham Lincoln.
More than a century later, it continues to give support to the
American military, driven by its founding motto Love of
country leads. Construction of the League's French
Renaissance-style house - no ordinary club house, this - was
completed in 1865. The building houses a significant art
collection and comprises several banquet and private meeting
rooms, one of which played host to the BNA-sponsored
Change as Action Summit opening reception. As is always
the case with meetings of this type, here was the opportunity
to renew old friendships and meet new acquaintances before
the serious business of learning and sharing began the
following morning.
Kate Martin was the chair of this year's Summit. She
brought together the impressive array of speakers,
moderators, and sponsors that made for an enjoyable and
important day for all attendees. Priory Solutions kindly
provided the breakfast, and the great double-insulated drink
glass with screw-on lid and loss-resistant straw that was
described by Greg at 3 Geeks and a Law Blog. Kate opened
by reminding us of the importance of our roles - how the
skills that we bring to the management of information in our
firms make both us and it (the info) more valuable to our
patrons.
Hildebrandt Baker Robbins is the world's largest
provider of management consulting services to law firms and
corporate law departments. Jim Jones is HBR's senior vice-
president and chairman of the Hildebrandt Institute, the HBR
division for executive education and training programs. He
was introduced by Jean O'Grady and dove right into his
presentation on The State of the Legal Market in 2011:

Redesigning Law Firm Strategy in a Post-Crisis World.
(We thought we were in a post-crisis world back at the
end of July. Did any of us suspect that the Dow would be
off another 6%, or maybe more, by the time the next issue
of PLL Perspectives was released?) I would be remiss if I
did not point out that at the beginning of his talk, Jones
referenced Richard Susskind's The End of Lawyers:
Rethinking the Nature of Legal Services, and
recommended it to us all.
Everything has changed, and even if you were not at
the Summit, I believe you will be able, in your mind's ear,
to hear what Jones had to say about those changes. They
are driven by the dramatic increase in the availability of
information; by the drive to commoditization of legal
services; the growth of enabling technologies; the
emergence of new service and content providers; and a
lopsided economic model. By the last, he refers to the
legal industry's long history of regularly raising rates
without regard to the surrounding situation. This came to a
crashing, well ... crash, in 2009. And now firms are
running as fast as they can merely to maintain acceptable
levels of profitability.
Inasmuch as Jones believes that information is the key
driver for law firm success, and that the free flow of
information is driving the competitive market, it behooves
all of us to make sure we are an integral part of the
gathering, interpreting, and disseminating of that
information. Do this, he states, by adding value through
creating efficiency and implementing cost effective
practices. He wrapped up his presentation with a quote
from New Zealand physicist Sir Ernest Rutherford, We
haven't got the money, so we've got to think.
Wolters Kluwer sponsored the next speaker, Esther
Dyson. This is not the place for a rundown of Ms.
Dyson's accomplishments. If you are not familiar with her
interesting activities (i.e. Russian cosmonaut training) or
her business involvement (i.e. EDventure - a catalyst for
technology start-ups in the US and abroad) or her
philanthropic undertakings (i.e. board member of the
Continued on page 4

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I    Fall 2011

ITI, PF.RSITC HVFS                              I                                        FALL 2011

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