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14 PLL Persp. 1 (2002-2003)

handle is hein.lbr/aaplper0014 and id is 1 raw text is: =PLL
PERSPECTIVES
THE QUARTERLY OF THE PRIVATE LAW LIBRARIES SIS OF THE AMERICAN ASSOCIATION OF LAW LIBRARIES  Volume 14 Issue 1

GETTING A DOSE OF VITAMIN 'C' AT THE AALL CONFERENCE
by Linda Jean Schneider
Drinker Biddle & Reath LLP
Philadelphia, PA

Creating the Connections was a very appropriate theme not only
for the AALL Meeting this year, but also for those of us seeking to benefit
from a re-examination of the other Big C's prevalent in our profession
today: Contracts, Copyright Compliance, Communities of praCtiCe (the
ubiquitous KM topic), Cost reCovery, and Coordination of Co-Workers
in the increasingly-demanding legal environment. The major difficulty
was Choosing from the available selections, while fitting in sufficient time
for surveying exhibits, participating in focus and user groups, and
networking with Colleagues from near and far. Naturally, Orlando's
Orange County Convention Center was an excellent location for imbibing
Vitamin C, whether in Orange Juice or a Daiquiri!
The first session of the well-attended PLL programs, Performance
Management: Making the Connection Between You and Your Staff,
Challenged the attendees to re-think the very basics of personnel
management. Retention 'Evangelist' Bob Rosner urged the audience to
apply his Credo of Revealing Information/Energizing your Staff/ (using
a variety of) Tools (to)/Invest in your staff/Now. RETAIN! He reviewed
the changing dynamics of the current work environment, as well as
of the legal profession. Rosner's 12 Steps to Better Bossing feature
exacting Dos and Don'ts, that resonate with the need to face the
challenges head-on, and to make plans for effective staff development.
He emphasizes the need to vary leadership styles in response to divergent
personality styles and to prevent stagnation.
Rosner continued his Retention Evangelization at the PLL Luncheon,
and provided more of his insights into The Working Wounded. More
information on his presentations and publications is available at
www.retentionevangelist.com or www.workingwounded.com, which
won a Forbes.com Best of the Web Favorite award.
In a tightly-focussed afternoon session, Linda Will and William
Kwiatkowski analyzed the all-too-frequent hectic and demanding
scenarios occurring behind the scenes as law firms contemplate major
Changes and Challenges in Law Firm Mergers: A Roadmap Through
the Minefield. The two speakers were former Colleagues, so they were
able to build on each other's Comments, due to their familiarity with their

respective interests and strengths. Bill delved into the Theory of the
Growth/IMerger Process, while Linda discussed the specific Contributions
of the Library Staff during the transition phase.
The first 'Point of Attack' for most firms is to identify and understand
the strategic needs of the firm, which are not necessarily growth for
growth's sake, appearances to the contrary. The objectives may be to add
specific practice groups or target acknowledged experts in specific sub-
practices. Although it may seem arbitrary, frequently the geographic
expansion may come about as a result of client proximity, rather than any
aspirations toward Empire Building. The next step is that of evaluation
and due diligence as a Merger Committee determines the financials and
the possible client synergy that could result. As the Powers that Be
calculate what they call a Pro Forma, the whole must equal MORE than
the sum of its parts in order for it to work. The Implementation Phase,
or integration of firm Cultures, wherein it is hoped that most of the
initial expectations are met, can take a very long time, and this Cooperation
is key to the survival of the merger.
Linda Will spoke of the need for immediate action on the part of the
Library/Research Department as soon as the decision to merge has been
finalized. An almost instantaneous needs assessment must take place,
where the user population is surveyed. Any resulting staffing changes
should be handled promptly and professionally. Her statement that
current AALL standards recommend 10 Staff members for every 190
attorneys drew admiring gasps from much of the audience. And Ms. Will
states an effective case for that ratio. She makes a major distinction
between those who manage the Machines (IT) and the Scholarship
(Library/Research) of the firm. Linda offered a Laundry List of focus
points during the transition. These include staffing, print Collection,
possible pricing options for acquisitions, on-line resources training and
password management, Copyright Concerns, growth, Care and Feeding
of the Catalog, and the needs for Consonance and Continuity with regard
to the budget stated in the Pro Forma, while Complying with the new Costs
and procedures. Lots of ammunition for this daunting Challenge!
Continued on Page 4

I-,1 PILL  PERSPIl IEC TI S         1                              F L  2 2  1

FALL 2002

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