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9 PLL Persp. 1 (1997-1998)

handle is hein.lbr/aaplper0009 and id is 1 raw text is: PLL
PERSPECTIVES

THE QUARTERLY OF THE PRIVATE LAW LIBRARIES/SIS OF THE AMERICAN ASSOCIATION OF LAW LIBRARIES

Volume 9 Issue 1

ELECTRONIC RETRIEVAL
OF COURT DOCKETS AND DOCUMENTS
by Margareta S. Knauff
Dickstein Shapiro Morin & Oshinsky
Washington D.C.

N THE BEGINNING THERE WAS PACER (Public Access
to Court Electronic Records). PACER allows the user to dial
into a United States District Court (USDC), United States
Court of Appeals (USCA) or United States Bankruptcy
Court (USBC) docketing system and retrieve copies of dockets.
However, PACER is far from perfect. The term PACER can be
misleading - it implies that the system is uniform, which is not the
case. There are several different programs running, depending
on which court you dial into. Even within the same program dif-
ferent courts have different versions, each with its own peculiar-
ities. While there are similarities, each court has its system set
up in a slightly different way. The bottom line is that while PAC-
ER is a useful tool for retrieving dockets, its lack of consistency
keeps it from being user friendly.
COURTLINK IMPROVES UPON PACER
After PACER came CourtLink, by Data West. Data West heard
the complaints of PACER users about the difficulties of gaining
access and keeping track of court phone numbers, as well as
about its lack of user-friendliness, and developed CourtLink.
CourtLink is a program which provides electronic access to court
dockets of all PACER courts except the United States Courts of
Appeals (that may change in the near future as CourtLink did not
provide access to U.S. Bankruptcy Courts when it first debuted).
CourtLink also provides access to Washington and Oregon state
courts which is a logical step for Data West as a company based
in Washington state. I hope to see more local courts added as
Data West improves the product. CourtLink takes the headache
out of using PACER: It worries about the changing phone num-
bers, which courts are undergoing upgrades and are not avail-
able, about the various modem speeds, the different login
procedures and the different menus. The CourtLink user is pro-
vided with a consistent search interface for retrieving dockets.
CourtLink can be set up so that users must enter a client ID num-
ber for billing purposes. Bills can be retrieved online and can be

broken down by user or by client ID for easy billing
While CourtLink does make it easier to search for dockets,
it must work within the limitations of PACER. For the most part
in the U.S. District Courts one can search for dockets only by
party name or case number, as these are the only options the
PACER program allows. CourtLink provides access only to
dockets, not filings. To access CourtLink the user dials in and
enters the search, then CourtLink dials the desired PACER
court(s), performs the search and displays the results. Some
PACER systems are set up to restrict the number of matches if
one is searching by a ccmmon party name. For example, if one
is searching for the party name Brown, the user may receive a
message stating, Too many matches (45), please try again
instead of a list of all the parties named Brown. The same search
on CourtLink will receive the same result. It is important to keep
in mind that CourtLink works with PACER, it does not replace
it entirely.
Of course, since CourtLink is providing improved access to
PACER, it costs a little more. PACER currently costs $.60 per
minute and can be accessed via any communications program.
Many of the courts now have toll free numbers (800 or 888), so
in those cases there are no communications charges. For
CourtLink however, you must purchase the program: $49 per
workstation for standalone, $395 for network use at one loca-
tion. After that one time fee, the cost is $75.00 per hour con-
nect time ($l.25 per minute) plus a surcharge of $.18 per
minute for the time spent connected to a PACER court. The
user is; not assessed connect time charges for downloading
billing information or upgrades. CourtLink does offer discounts
for off-peak use. During weekends and after 6 p.m. your local
time, connect time is discounted to $60.00 per hour. The extra
cost has been justified by the great benefits of CourtLink: It
can be networked; it can be set up to force input of billing
information; it provides interactive training via a CD-ROM
and a well documented user guide; it can be  continued on page 4

FALL 1997

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