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8 Trends L. Libr. Mgmt. & Tech. 1 (1997)

handle is hein.journals/ttllmt8 and id is 1 raw text is: Trends Law Library Management
and Technology
Vol. 8, No. 1      Mark E. Estes, Editor  Jamuary/February 1997
Thinking about Telecommuting
ByJAYE A. H. I.APACHET, AvERY & ASSOCIATES, SAN FRANCISCO, CALIFORNIA

n a recent office meeting, the subject of
an office move came up. Immediately, im-
ages of huge book trucks, large burly men,
scraps of paper denoting locations, etc., came
to mind. I was quicklyjerked out of my reverie
(nightmares?) by our trust administrator, who
brought up the subject of telecommuting.
Our firm is small and many people work
part-time, which necessitates the use of e-mail.
Also, some people do work at home in addi-
tion to their regular hours, which usually in-
volves a fax, or at least a basic understanding
of file format compatibility.
What our trust administrator was propos-
ing was far more sophisticated. Her proposal
was to have everyone in the office telecom-
mute, and instead of renting space downtown,
having the managing partner set up an office
in his home with space for his secretary and
some portion of the library. This radical idea
brought stunned silence to the meeting,
which was followed by a lot of heated discus-
sion.
The following issues were raised:
1. Regarding the library: Should the entire
collection be moved or should the collec-
tion be aggressively weeded and then
moved? What library tasks could be done
offsite? How would people have to coop-
erate in order to make library services work
in a telecommuting environment?

2. Regarding management: How would work
be monitored? Where would mail, mes-
sengers, etc., be sent? What would the costs
be?
3. Regarding social interaction: Would e-mail,
fax, and phone be sufficient interaction
to keep people feeling like a team? How
would various departments interact, such
as the library and accounting?
4. Regarding technology: What type of extra
equipment and furniture would be
needed? What type of Macintosh/PC com-
patibility/file sharing problems might we
anticipate? Should everyone get a fax ma-
chine at home? Who would be responsi-
ble for purchasing extra equipment, and
who would own it?
The biggest issue was that the managing
partner did not want to work at home. This,
however, did not preclude the rest of the staff
from some telecommuting. Some telecom-
muting became attractive to the management
when they realized that they could have part-
time people share workstations, which would
reduce the necessary square footage needed
for office space. Other than this obvious fi-
nancial advantage, management was skepti-
cal.
The trust administrator offered to do some
research, and I offered my research skills to
Continued on page 2

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