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4 Solo [i] (1996-1997)

handle is hein.journals/sololoi4 and id is 1 raw text is: E-mail: Come Out and Play
by Mary L. Bryant

E-mail, the latest toy, has
all kinds of bells and whis-
tles---compose, reply,
reply all, forward, personal
address books, personal
groups, inbox, folders, sub-
folders, attach, save attach-
ment, and other features.
We grownups get to play
with our e-mail every day.
A few years ago, some
of my younger clients
started asking me, So,
when are you going to ge.
e-mail? E-mail'? I didn't
even have a modem.
Certainly, e-mail is a
good news/bad news form
of communication. Some
of its downsides will be
addressed elsewhere in this
issue of Solo. But
there's a lot of' good
news surrounding e-
mail. Just when your
voice-mail is being  0mt
filled to capacity, along
comes e-mail. Now clients
can send You instantaneous
messages as long as their
hearts desire-never once
being told they only have

30 seconds left.
The use of e-rnail is
highly therapeutic, not
only for clients but also for
lawyers. Your client can
talk about all of those
legal questions and con-
cerns that have been keep-
ing him or her from getting
a good night's sleep. All
he or she has to do is type
them up and hit the send
button; then, it becomes
your problem. The
client feels
instantaneous
relief. When you  1j
do eventually
speak with the
client by phone, you'll
have had a chance to pre-
pare-and the client
will be considerably
calmer.
comruni-
cating with
clients via e-mail has
another benefit-you get a
written transcript of exactly
what your client said. It's
like having a transcript of a
(continued inside)

GENRALPRCTIESOADSNALFRSETO AMRCNBRSOITIN

Solosez

Let the E-mail
User Beware

E-mail Ethics
and Confidentiality

Encryption

Test Drive Some
E-mail Programs

Enhanced
E-mail Programs

LAW OFFICE INFORINIA'HON FOA SOLO & SMALL 1:1104 PRACI'rriONERS

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