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62 Law Libr. Lights 1 (2018-2019)

handle is hein.journals/lll62 and id is 1 raw text is: 
















One-on-One Training


at the Point-of-Need



John D. Moore
Circuit Librarian, U.S. Court ofAppeals for the Federal Circuit,
moorej@cafc.uscourts.gov




  Informal training is practical, efficient, cost effective, and, of course,
informal. It's not just that it's difficult to corral one's patrons into the
formal classroom setting with blackboards, or whiteboards, a well
prepared lesson plan, brilliant handouts, and lively audio-visuals.
Informal training, particularly one-on-one training, is the method
that comes most readily to hand in the most diverse variety of
situations likely to be encountered in the day-to-day environment. It
is also one of the methods with the most staying power.

  One-on-one training encounters the patron at the point-of-need,
when they're most likely to remember what they've been shown. It
is also offered in the context of the specific legal research problem
that's perplexing them. Ellen Callinan points out,Library patrons
may be willing to learn the intricacies of use when that knowledge
will help them resolve problems, but are either unable or unwilling
to learn techniques when they have no need for them1

  Who is a suitable patron for informal training? The patron
who seems to want to know more. As a young library assistant,
I remember the reaction of my boss after she'd seen me hand a


One-On-One Training at  1
the Point-of-Need
John D. Moore

Editor's Column           4
Anne M. Guha

President's Column     6
Emily Florio

Teaching Students How  8
to be Lawyers Using the
Bluebook
Cattleya M. Concepcion

Bridging All The Gaps  10
Kristina Alayan & Emily Florio

Member Spotlight         13

Teaching Legal Research  15
Asynchronously Online
Khelani Clay & Shannon Roddy

Tech Talk                18
Jeff Gerhard

Training in a Law Firm vs. 20
Government Library
Shannon Lynch

Book Review              24
Savanna Nolan

Eyes On Exhibits         26
Lowell Rudorfer


-aw Library Lights Volume 62, Number 1 l FaI201

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