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2 J. Tort L. [i] (2008)

handle is hein.journals/jtorl2 and id is 1 raw text is: 




           Journal of Tort Law
 Volume 2, Issue 1     2008               Article 1


    Operationalizing   Deterrence:   Claims
Management (In Hospitals, a Large Retailer,
             and Jails and Prisons)

                Margo  Schlanger*


Washington University School of Law, margo.schlanger@gmail.com

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