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19 J. Consumer Pol'y 1 (1996)

handle is hein.journals/jrncpy19 and id is 1 raw text is: Norbert Reich
Consumer Protection in Countries of
Emerging Markets: The Example of Russia
ABSTRACT. The paper aims at a preliminary analysis of the RCPA (Russian Consumer
Protection Act of 1992) and the ZoR (Act on Advertising of 1995). Russian consumer
legislation develops dynamically. It is hybrid in so far as one certainly cannot neglect
its transitory character in an economy of change. It is part of the change and instru-
ment for change of the Russian society and economy in the interest of the consumer.
Some solutions appear extremely specific and can only be understood as an attempt
to deal with the problems of the day. Others are rather innovative, e.g., a positive
approach to consumer protection by giving the consumer certain rights which can be
enforced by an agency, consumer associations, or individual consumers; the recogni-
tion of the specificity of consumer law; a general information obligation of
manufacturers, sellers, and suppliers; a detailed set of remedies in sales law which
go beyond the legal traditions of most EC Member States as far as the extent and
the persons responsible are concerned; strict liability for defective products and
services; compensating the consumer for moral harm; the responsibility for consumer
protection and advertising by a state authority with regional offices, namely the SCAP;
a group action system tailored to the specific needs of consumer associations. On
the other hand, there are certainly some deficits. Suggestions for reform include: The
improvement of legislation to better protect the consumer in the pre-contractual phase;
reshaping of the legal technique of the acts; creation of a specific liability of importers
both in sales and in product liability legislation; elimination or modification of pro-
visions which owe their origin to still existing seller's markets once the Russian
economy becomes more competitive; development of specific rules to eliminate abuses
in the financial services sector, e.g., rules on disclosure and deception.
PRELIMINARY REMARKS
Sources
The present paper is aimed at giving a first analysis of Russian leg-
islation for protecting consumers' economic interests. The materials
used by the author are as follows:
- The Russian Consumer Protection Act of 7 February 1992 with
Amendments by the Act of 2 June 1993. The Act is available in
an unofficial translation into English done by the Russian author-
ities (Bourgoignie, 1995, pp. 433-479); I have used this text (cited
as RCPA) but have added some clarifications of my own.

Journal of Consumer Policy 19: 1-43, 1996.
© 1996 Kluwer Academic Publishers. Printed in the Netherlands.

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