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14 Int'l J. L. & Educ. 5 (2009)
Unfair, Unlawful, or Just Unhappy: Issues Surrounding Complaints of Discrimination Made by Students against their Universities in Australia

handle is hein.journals/anzled14 and id is 5 raw text is: UNFAIR, UNLAWFUL, OR JUST UNHAPPY?
ISSUES SURROUNDING COMPLAINTS OF
DISCRIMINATION MADE BY STUDENTS
AGAINST THEIR UNIVERSITIES IN AUSTRALIA
SALLY VARNHAMt
UNIVERSITY OF TECHNOLOGY, SYDNEY, AUSTRALIA
PATTY KAMVOUNIAS
UNIVERSITY OF SYDNEY, AUSTRALIA
I think it is most unfortunate that the appellant has engaged in such a barren exercise.
He is clearly a person of some ability. One would hope that hereafter he concentrates on
furthering his career rather than sparring at shadows.'
Unfair treatment, discrimination or unsatisfactory results? Recent years have seen a significant increase
in complaints of discrimination made to external bodies by students against Australian universities. Some
complaints start and finish in specialist tribunals, others move to re-examination in the courts. Whatever
course the actions take, they have many factors in common. Overwhelmingly, the complaints are precipitated
by a decision ofacademic judgement. Almost universally, the students represent themselves while universities
retain legal counsel. Frequently the tribunals concerned pay heed to the difficulties faced by a student in
such a position, expressly recognising the possibility of a miscarriage ofjustice and stressing the need to
ensure against this occurring. Invariably, while the members ofthe tribunal or the judge may show sympathy
for the student in his or her plight, they are not satisfied that there was unlawful discrimination. Almost
always, the complaints are dismissed or the actions are unsuccessful.
Most universities now have detailed policies and procedures in relation to both review ofacademic decisions
and equity and diversity. Why is it then that many of these matters take on 'a life of their own', far away from
the pursuit of teaching and learning? In almost all cases, many hearings later and poorer in terms ofenergy
and educational achievement, the students fail to achieve the result they seek. Is this because their claims
are lacking in merit, is it that the disadvantages they face in complying with procedural requirements are
insurmountable, or is it that the complainants wrongly see that a discrimination complaint is an easier path
to justice than any other type of action?
This article examines a sample of these complaints and considers why it is that students take this path.
I INTRODUCTION
Unfair, discriminatory or unhappy with results? The reports of courts and tribunals in
Australia contain a significant number of discrimination complaints made by students against
their universities. This is despite the fact that these universities have, almost universally, detailed
policies and procedures for appeals and reviews, and to ensure equal opportunity. In addition,
in relation to disability, all education providers are required to comply with the Commonwealth
tAddress for correspondence: Dr Sally Varnham, Faculty of Law, University of Technology, Sydney, PO Box
123, Broadway NSW 2007, Australia. Email: Sally.Vamham@uts.edu.au
1836-9030 VOL 14, No 1, 2009, pp. 5-21
LvTEVATIONAL JOUVAL OF LAW & EDucAnoN                                                     5

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