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B-421533 May 31, 2023 1 (2023-05-31)

handle is hein.gao/gaoosx0001 and id is 1 raw text is: G A =U.S. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to a GAO Protective Order. No party requested redactions; D ecisio n we are therefore releasing the decision in its entirety. Matter of: Correct Solutions, LLC File: B-421533 Date: May 31, 2023 Luke F. Piontek, Esq., and Raven A. Bourque, Esq., Roedel Parsons Blache Fontana Piontek & Pisano, for the protester. William J. Selinger, Esq., Department of Homeland Security, for the agency. Paul N. Wengert, Esq., and Tania Calhoun, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protest that agency improperly rejected protester's proposal as late is denied where the record shows that protester submitted its proposal to incorrect email addresses which did not reach the agency, and where protester sent a second copy to the correct email addresses after the closing time for receipt of proposals. DECISION Correct Solutions, LLC, of Ruston, Louisiana, protests the rejection of its proposal under request for proposals (RFP) No. 70CDCR23R00000005, issued by the Department of Homeland Security (DHS), United States Immigration and Customs Enforcement (USICE), for commercial communications services for detention and removal operations nationwide. Correct argues that its proposal was improperly rejected as late. We deny the protest. BACKGROUND The RFP, issued January 30, 2023, sought proposals from small businesses to provide telephone and video services for use by noncitizens at 39 USICE primary facilities for a 2-year base period and four 2-year option periods. Agency Report (AR), Tab 2, RFP

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