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GAO-23-106377 1 (2023-05-15)

handle is hein.gao/gaoorg0001 and id is 1 raw text is: U.S. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States May 15, 2023 The Honorable Isabella Casillas Guzman Administrator U.S. Small Business Administration 409 3- Street, SW Washington, D.C. 20416 Priority Open Recommendations: Small Business Administration Dear Administrator Guzman: The purpose of this letter is to provide an update on the overall status of the Small Business Administration's (SBA) implementation of GAO's recommendations and to call your continued attention to areas in which open recommendations should be given high priority.1 In November 2022, we reported that, on a government-wide basis, 77 percent of our recommendations made 4 years ago were implemented.2 SBA's implementation rate was 100 percent for recommendations made 4 years ago.3 As of April 2023, SBA had 45 open recommendations. Fully implementing these open recommendations could significantly improve agency operations. Since our June 2022 letter, SBA implemented eight of the 15 open priority recommendations. Specifically: In November 2022, SBA reported an estimated improper payment amount and error rate for the Paycheck Protection Program (PPP). This addressed one recommendation from our November 2020 report, and helps SBA better address the improper payments it reported.4 SBA developed and implemented a data analytics and loan anomaly detection tool to detect potential fraud among pandemic-related loans and advances for the Economic 1Priority recommendations are those that GAO believes warrant priority attention from heads of key departments or agencies. They are highlighted because, upon implementation, they may significantly improve government operations, for example, by realizing large dollar savings; eliminating mismanagement, fraud, and abuse; or making progress toward addressing a high-risk or duplication issue. 2GAO, Performance and Accountability Report: Fiscal Year 2022, GAO-23-900398 (Washington, D.C.: Nov. 15, 2022). 3SBA's implementation rate in 2020 and 2021 for recommendations made 4 years prior also was 100 percent. 4GAO, COVID-19: Urgent Actions Needed to Better Ensure an Effective Federal Response, GAO-21-191 (Washington, D.C.: Nov. 30, 2020). GAO-23-106377 Page 1

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