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GAO-23-106463 1 (2023-05-03)

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                       U.S. GOVERNMENT ACCOUNTABILITY OFFICE
441 G St. N.W.                                                           Comptroller General
Washington, DC  20548                                                    of the United States


May  3, 2023


The  Honorable Miguel Cardona
Secretary of Education
U.S. Department  of Education
400 Maryland  Avenue, SW
Washington,  DC 20202

Priority Open Recommendations: Department of Education

Dear Secretary Cardona:

The purpose  of this letter is to provide an update on the overall status of the Department of
Education's implementation of GAO's recommendations   and to call your continued attention to
areas where  open recommendations   should be given high priority.1 In November 2022, we
reported that on a government-wide basis, 77 percent of our recommendations made  4 years
ago were  implemented.2 Education's recommendation  implementation  rate was 83 percent. As
of March 2023, Education had 88 open  recommendations.  Fully implementing these open
recommendations   could significantly improve agency operations.

Since our June 2022  letter, Education has implemented two of five priority recommendations:

      Education issued guidance  on services available to parents placing students with a
       disability in a private school and worked with states to ensure their policies and
       procedures were  consistent with this guidance. These efforts implement our November
       2017  recommendation  for the agency to work with states to provide accurate information
       on changes  in special education rights when a parent places a student with a disability in
       a private school.3

      Education implemented  our November   2015 recommendation   to clarify instructions and
       guidance to servicers of federal student loans in the Direct Loan program. The agency
       issued guidance to improve clarity on how servicers should apply overpayments to a
       borrower's student loan balance and how to treat retirement benefits when calculating
       borrowers' incomes for Income-Driven Repayment   plans. Education is also redesigning



1Priority recommendations are those that GAO believes warrant priority attention from heads of key departments or
agencies. They are highlighted because, upon implementation, they may significantly improve government
operations, for example, by realizing large dollar savings; eliminating mismanagement, fraud, and abuse; or making
progress toward addressing a high-risk or fragmentation, overlap, or duplication issue.

2GAO, Performance and Accountability Report: Fiscal Year 2022, GAO-22-900398 (Washington, D.C.: Nov. 15,
2022).
3GAO, Private School Choice: Federal Actions Needed to Ensure Parents Are Notified About Changes in Rights for
Students with Disabilities, GAO-18-94 (Washington, D.C.: Nov.16, 2017).


GAO-23-106463  Education Priority Recommendations


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