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GAO-22-105566 1 (2022-06-03)

handle is hein.gao/gaones0001 and id is 1 raw text is: U.S. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States June 3, 2022 The Honorable Isabella Casillas Guzman Administrator U.S. Small Business Administration 409 3- Street, SW Washington, D.C. 20416 Priority Open Recommendations: Small Business Administration Dear Administrator Guzman: The purpose of this letter is to provide an update on the overall status of the Small Business Administration's (SBA) implementation of GAO's recommendations and to call your continued attention to areas where open recommendations should be given high priority.1 In November 2021, we reported that, on a government-wide basis, 76 percent of our recommendations made 4 years ago were implemented.2 SBA's recommendation implementation rate was 100 percent. SBA had 44 open recommendations as of May 2022. Fully implementing these open recommendations could significantly improve agency operations. Since our June 2021 letter, SBA implemented three of our 15 priority recommendations. Specifically, SBA took measures related to reviewing and analyzing loan information to improve lender compliance with the requirement that 7(a) program loans only be provided to creditworthy small businesses that cannot obtain credit elsewhere through conventional lenders on reasonable terms, addressing two recommendations.3 It also developed and implemented an oversight plan for Paycheck Protection Program (PPP) loans, which included screening loans for noncompliance with eligibility requirements and for fraud and abuse-thereby addressing one recommendation.4 We ask that you direct your attention to the remaining priority recommendations. We are also adding three new recommendations related to federal disaster recovery and 1Priority recommendations are those that GAO believes warrant priority attention from heads of key departments or agencies. They are highlighted because, upon implementation, they may significantly improve government operations-for example, by realizing large dollar savings; eliminating mismanagement, fraud, and abuse; or making progress toward addressing a high-risk or duplication issue. 2GAO, Performance and Accountability Report: Fiscal Year 2021, GAO-22-4SP (Washington, D.C.: Nov. 15, 2021). 3GAO, Small Business Loans: Additional Actions Needed to Improve Compliance with the Credit Elsewhere Requirement, GAO-18-421 (Washington, D.C.: June 5, 2018). 4GAO, COVID-19: Opportunities to Improve Federal Response and Recovery Efforts, GAO-20-625 (Washington, D.C.: June 25, 2020). GAO-22-105566 Page 1

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