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B-418287,B-418287.2 Feb 26, 2020 1 (2020-02-26)

handle is hein.gao/gaomdv0001 and id is 1 raw text is: 1O o U.S. GOVERNMENT ACCOUNTABILITY OFFICE A Century of Non-Partisan Fact-Based Work 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to Decision a GAO Protective Order. This redacted version has been approved for public release. Matter of: Computer World Services Corporation File: B-418287; B-418287.2 Date: February 26, 2020 Jonathan J. Frankel, Esq., and Karla J. Letsche, Esq., Frankel PLLC, for the protester. Sharon L. Larkin, Esq., and James M. Larkin, Esq., The Larkin Law Group LLP, for Intellect Solutions, LLC, the intervenor. Shandra J. Kotzun, Esq., Department of Homeland Security, for the agency. Scott H. Riback, Esq., and Tania Calhoun, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protest challenging agency's evaluation of quotations and source selection decision is sustained where record shows that agency's evaluation and source selection were not reasonable or consistent with the terms of the solicitation and applicable statutes and regulations. DECISION Computer World Services Corporation (CWS), of Washington, D.C., protests the issuance of a task order to Intellect Solutions, LLC, of Alexandria, Virginia, under request for quotations (RFQ) No. 70Z07919QPNZ00200, issued by the Department of Homeland Security, United States Coast Guard, for centralized service desk information technology support services. CWS argues that the agency misevaluated quotations and made an unreasonable source selection decision. We sustain the protest. BACKGROUND The RFQ contemplates issuance, on a best-value tradeoff basis, of a fixed-price task order under the successful concern's Federal Supply Schedule (FSS) contract to provide these services for a base period of 5 months and four 1-year options. The competition was confined to eligible historically underutilized business zone (HUBZone) small business concerns. Agency Report (AR), exh. 1, RFQ at 3. The agency was to consider price and two non-price evaluation factors, technical capability and corporate

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