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B-418321.5,B-418321.6 Aug 19, 2021 1 (2021-08-19)

handle is hein.gao/gaomcu0001 and id is 1 raw text is: 1O o U.S. GOVERNMENT ACCOUNTABILITY OFFICE A Century of Non-Partisan Fact-Based Work 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to Decision a GAO Protective Order. This redacted version has been approved for public release. Matter of: Deloitte Consulting, LLP File: B-418321.5; B-418321.6 Date: August 19, 2021 Keith R. Szeliga, Esq., Katie A. Calogero, Esq., and Adam A. Bartolanzo, Esq., Sheppard Mullin Richter & Hampton LLP, for the protester. Amy L. O'Sullivan, Esq., Anuj Vohra, Esq., Olivia L. Lynch, Esq., William B. O'Reilly, Esq, and Zachary H. Schroeder, Esq., Crowell & Moring LLP, for Accenture Federal Services, LLC, the intervenor. Erin V. Podolny, Esq., Karyne C. Achtar, Esq., Douglas Korneich, Esq., and Krystal Jordan, Esq., Department of Health & Human Services, for the agency. Glenn G. Wolcott, Esq., and Christina Sklarew, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST 1. Protest is sustained where awardee's proposal failed to comply with solicitation requirements regarding transition, and the agency failed to reasonably evaluate the awardee's proposal against those requirements. 2. Protest that agency improperly evaluated awardee's proposal with regard to experience is denied where agency's evaluation was reasonable and consistent with the terms of the solicitation. 3. Protest that agency improperly evaluated awardee's cost/price is denied where agency's evaluation was reasonable and consistent with the terms of the solicitation. DECISION Deloitte Consulting, LLP, of Arlington, Virginia, protests the issuance of a task order to Accenture Federal Services, LLC (AFS) by the Department of Health & Human Services pursuant to task order request for proposals (TORP) No. 191606, for information technology services supporting the Centers for Medicare & Medicaid Services' (CMS) federally facilitated exchange (FFE).1 Deloitte protests that AFS's proposal failed to 1 The FFE is a health insurance exchange, the public-facing component of which is known as Healthcare.gov. The FFE is operated by CMS pursuant to the Patient (continued...)

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