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B-419228.4 Jul 08, 2021 1 (2021-07-08)

handle is hein.gao/gaomaq0001 and id is 1 raw text is: 1Oo U.S. GOVERNMENT ACCOUNTABILITY OFFICE A Century of Non-Partisan Fact-Based Work 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to Decision a GAO Protective Order. This redacted version has been approved for public release. Matter of: Heartland Consulting File: B-419228.4 Date: July 8, 2021 William Shook, Esq., The Law Offices of William A. Shook PLLC, for the protester. James A. Douglas, Esq., Defense Health Agency, for the agency. William Stupski, Todd C. Culliton, Esq., and Tania Calhoun, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protest that the agency unreasonably made the source selection decision is denied where the record shows that the tradeoff analysis was consistent with the terms of the solicitation. DECISION Heartland Consulting, of McLean, Virginia, protests the award of an indefinite-delivery, indefinite-quantity (IDIQ) contract to RWD Consulting, LLC, of Washington, D.C., under request for proposals (RFP) No. HT001419R0021, issued by the Department of Defense, Defense Health Agency (DHA), for hospitality services. Heartland argues that the agency unreasonably made the source selection decision. We deny the protest. BACKGROUND On April 21, 2020, DHA issued the RFP to procure hospitality and concierge services at multiple military treatment facilities including Walter Reed National Military Medical Center, Fort Belvoir Community Hospital, and Joint Base Andrews. Agency Report (AR), Tab 10, RFP at 93; see also Contracting Officer's Statement at 1. The RFP anticipated the award of an IDIQ contract to be performed on a fixed-price basis over a 1-year base period and four 1-year option periods. RFP at 48, 93-94. The award would be made on a best-value tradeoff basis considering the following four factors:

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