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GAO-21-503PR 1 (2021-06-02)

handle is hein.gao/gaolty0001 and id is 1 raw text is: Ioo- U.S. GOVERNMENT ACCOUNTABILITY OFFICE G A O A Century of Non-Partisan Fact-Based Work 441 G St. N.W. Washington, DC 20548 June 2, 2021 Isabella Casillas Guzman Administrator U.S. Small Business Administration 409 3rd Street, SW Washington, D.C. 20416 Priority Open Recommendations: Small Business Administration Dear Administrator Guzman: The purpose of this letter is to provide an update on the overall status of the Small Business Administration's (SBA) implementation of GAO's recommendations and to call your personal attention to areas where open recommendations should be given high priority.1 In November, 2020, we reported that on a government-wide basis, 77 percent of the recommendations we made 4 years ago were implemented.2 As of April 2021, SBA's implementation rate for this 4- year period was 100 percent. As of April 2021, SBA had 54 open recommendations. Fully implementing these open recommendations could significantly improve SBA's operations. Since our April 2020 letter, SBA has implemented one of our eight open priority recommendations. To address our recommendation on cyber threats, the agency developed an organization-wide cybersecurity risk-assessment process. We ask for your attention to the remaining seven open priority recommendations. We also have added eight recommendations related to SBA's implementation of small business assistance programs in response to the COVID-19 pandemic in 2020, bringing the total number of priority recommendations to 15. (See enclosure for the list of recommendations.) The 15 open priority recommendations fall into the following four areas: COVID-19 pandemic response. Fully implementing the following eight recommendations would improve SBA's Paycheck Protection Program (PPP) and its Economic Injury Disaster Loan (EIDL) program. In June 2020, we recommended that SBA develop and implement plans to identify and respond to risks in PPP. In December 2020, SBA officials said the agency had completed oversight plans for PPP and provided GAO with a copy of a plan for the loan review process. However, 1Priority recommendations are those that GAO believes warrant priority attention from heads of key departments or agencies. They are highlighted because, upon implementation, they may significantly improve government operations-for example, by realizing large dollar savings; eliminating mismanagement, fraud, and abuse; or making progress toward addressing a high-risk or duplication issue. 2GAO, Performance and Accountability Report: Fiscal Year 2020, GAO-21-4SP (Washington, D.C.: Nov. 16, 2020). GAO-21-503PR SBA Priority Recommendations Page 1

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