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![handle is hein.gao/gaocrptaugd0001 and id is 1 raw text is:
A G A O Comptroller General
. Accountability * Integrity * Reliability of the United States
United States Government Accountability Office
Washington, DC 20548
Decision
Matter of: HealthStar VA, PLLC
File: B-299737
Date: June 22, 2007
Jason A. Stuart, Esq., Ball & Stuart, PLLC, for the protester.
Dennis Foley, Esq., Department of Veterans Affairs, for the agency.
Nora K. Adkins, Esq., and James Spangenberg, Esq., Office of the General Counsel,
GAO, participated in the preparation of the decision.
DIGEST
It is the offeror's burden to submit an adequately written proposal; an offeror,
including an incumbent contractor, must furnish, within its proposal, all information
that was requested or necessary to demonstrate its capabilities in response to the
solicitation.
DECISION
HealthStar VA, PLLC protests the award of a contract to Valor Health Care, issued by
the Department of Veterans Affairs, under request for proposals (RFP) No. 598A-77-
05, for a community based outpatient clinic in the Hot Springs, Arkansas area to
provide primary medical care for assigned veteran patients.
We deny the protest.
The RFP informed offerors that the proposal was required to be submitted in two
separate volumes: volume I - the business proposal and volume II - the technical
proposal, and must include all information that the government requests. RFP
amend. 3, at 62. The technical proposal was limited to 75 pages and was to be
formatted to coincide with the four evaluation factors: Factor A -- Provision of
Services, Factor B -- Customer Service, Factor C -- Quality Management, and Factor
D -- Past Performance. Id. at 63-64. The technical proposal instructions stated that
the technical proposal should be specific and complete and that simply repeating
or paraphrasing the Statement of Work/Specification is not acceptable. Id. at 64.
The instructions for Factor C required each proposal to provide, licensing and
accreditation of [the] facility[,] ... applications and proof of licensure for all](ViewImageLocal?handle=hein.gao/gaocrptaugd0001&div=1&collection=&method=preview&ext=.png&size=3)